Alfred I. du Pont: The Man and His Family
Average customer rating: 4 out of 5 stars
  • Hefty Tome but Wall is a Biographer Par Excellence
  • Interesting if Uneven Story of Great American Industrialist
Alfred I. du Pont: The Man and His Family
Joseph Frazier Wall
Manufacturer: Oxford University Press, USA
ProductGroup: Book
Binding: Hardcover

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ASIN: 0195043499

Book Description

If Alfred I. du Pont was born to "the purple and ermine" of an American industrial dynasty, his life was far from peaceful, pampered, indolent. Beginning at the bottom as little more than a teamster and handyman, within fifteen years young du Pont was widely recognized as "the best black powderman in the nation" and the mechanical genius of the du Pont family. In 1902, upon the death of Eugene du Pont, Alfred was brash and confident enough to claim for himself the company his elders wanted to sell to their major competitor, Laflin and Rand. With two cousins, he formed a triumvirate which ultimately converted the old gunpowder company into the great chemical empire it is today. In this brilliantly written, in-depth biography, Joseph Frazier Wall ranges from Pierre Samuel du Pont de Nemours's spectacular rise in pre-Revolutionary France, to the family's migration to America and the founding of the Du Pont Company in Wilmington, to Alfred's death in 1935, charting the growth of one of America's great industrial dynasties. We meet Henry du Pont, the conservative leader of the third generation (he favored candles over electric lights in the office), who organized the entire gunpowder industry; Lammot du Pont, the crown prince of the third generation, who died tragically in an explosion at the Repauno plant; Eugene du Pont, whom Wall describes as "a director without direction"; and a host of other du Pont men and women. But Alfred du Pont remains the center of the narrative. Wall details his rejuvenation of the family company after Eugene's death, the bitter family feud that followed his marriage to his cousin Alicia, the fifteen-year battle that he waged with some of the family's most powerful members (leading to his ouster from the company in 1916), and his brilliant second career in Florida (where he pioneered the development of sound banking, transportation, and the paper industry). This is the first biography of Alfred du Pont to appear in half a century. In preparing it, Wall had complete access both to Alfred's own papers in Florida as well as the vast collection of the du Pont archives in Wilmington. The result is a compelling story of one of America's most creative businessmen as well as an inside look at one of our most historically significant families.

Customer Reviews:

5 out of 5 stars Hefty Tome but Wall is a Biographer Par Excellence.......2004-03-09

At first intimidating because of its length, you will find yourself fascinated by this bio! In fact, it's worth running the risk of dropping the heavy volume on yourself as you struggle to stay awake reading it late into the night like I did. The time period covered extends from the French Revolution through our Depression and all the genuinely remarkable DuPonts during those generations. Wall's research is impressive. Living in Jacksonville, FL, site of Epping Forest, I was especially interested in "A.I" and also Jessie Ball, his last wife. A.I.'s story does not really end with his death (in 1935 if memory serves), because Jessie carried on his wishes until her death in 1970.
Oh, and it was the Port St. JOE Paper Company, not Jones (as mentioned by my fellow reviewer who was quite puzzling to me not much impressed with this book). I'm a voracious reader since age 4 (now 51) and biography is my favorite category of books - there are several bios on the DuPonts, but THIS ONE IS biography at its very best!

3 out of 5 stars Interesting if Uneven Story of Great American Industrialist.......2000-12-26

This is a sometimes fascinating study of the personality that helped create one of our country's leading industrial dynamos, the DuPont Company.

Alfred I, the subject of this book, was the "working" cousin among the three (A.I., Pierre, and T. Coleman) who audaciously bought control of the company from their uncles at the turn of the Twentieth Century. A.I. ran the operations that made DuPont gunpowder the powder of choice for the country. T.C. ran the executive offices while Pierre was the financial brains of the operation. Together they took a reasonably prosperous family gunpowder company and built it into one of the behemoths of industrial America. They were a resounding success.

This book provides and interesting portrait of the entreprenurial spark it took to make that transformation. A.I. and his cousins were outstanding businessmen. Wall also writes of A.I.'s difficult relationship with his family and Wilmington society (often one and the same), his scandelous marriage, the construction of his fortress home (with a broken glass topped wall that legend holds A.I. had constructed to keep his family out) that is now the DuPont Children's Hospital.

I found the book less interesting when it followed A.I. out of the DuPont company to Florida where he established wealth anew, including the St. Jones Paper company. The writing was dry and pedantic in parts, but overall an interesting story of a fascinating business leader.
Alfred I. du Pont The Man and His Family
Average customer rating: Not rated
    Alfred I. du Pont The Man and His Family
    Joseph Frazier Wall
    Manufacturer: Oxford University Press, USA
    ProductGroup: Book
    Binding: Paperback
    ASIN: B000OKL8TI

    The Way of the Shark: Lessons on Golf, Business, and Life
    Average customer rating: 4 out of 5 stars
    • Too much detail.... not enough depth
    • A profoundly human affirmation of enduring values
    • AWESOME!!!!
    • Golfers will love this book
    The Way of the Shark: Lessons on Golf, Business, and Life
    Greg Norman , and Donald T. Phillips
    Manufacturer: Atria
    ProductGroup: Book
    Binding: Hardcover

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    ASIN: 0743287746

    Book Description

    "Sharks never sleep. You must be willing to do the hard work it takes to stay on top."

    With his trademark charm and eloquence, Greg Norman reveals the secrets behind his myriad achievements, tracing his journey from Queensland, Australia, to the World Golf Hall of Fame to chairman and CEO of a global business.

    Since the days in 1975 when he made thirtyeight dollars a week working as a trainee, Norman has won ninety-one professional tournaments around the world, including two British Opens and twenty U.S. PGA Tour titles, and he held the No. 1 World Ranking for an astonishing 331 weeks.

    Norman has brought the same competitive fire to the boardroom, building a business that reflects the diversity of his interests and the power of his brand. Norman has done something very few professional athletes have ever managed -- he has transcended the sport that made him famous.

    As head of Great White Shark Enterprises, Norman presides over a multimillion-dollar empire that ranges from golf course design to real estate to apparel to wine. An astute businessman with unmatched desire and drive, he has an unerring instinct for knowing what will work and what won't. He has combined a hands-on approach with an overall strategic vision to produce an internationally recognized and respected brand.

    In these pages, Norman illustrates the principles that are at the core of his successes and offers readers concrete advice for applying their own talents to successfully play both the "front nine" and the "back nine" of life. Practical, engaging, and incisive, The Way of the Shark shares the lessons Greg Norman has learned both on the course and off, demonstrating how anyone, at any stage of his or her career, can be a champion.

    Customer Reviews:

    2 out of 5 stars Too much detail.... not enough depth.......2007-03-30

    As a lifelong golfer and equally devoted reader of book about the game, I was somewhat curious about Norman's latest. After all, he's certainly out of the spotlight as a golfer so what's the purpose of this late-issue autobiography?

    Let's say this: if Greg Norman is your hero, if you worship the ground he walks on, then I suppose you will fine this effort...uh... awesome. For someone slightly more critical, I will say that the content is less-than-inspiring. During his years as the number one ranked golfer (and did that mean he was really the BEST, or simply one whose high finishes in run-of-the-mill events put him there) I was neutral toward Norman, and I still am. Sure, I thought he cut a dashing figure on the golf course, despite that rediculous hat, but there was always something a bit false about him. Perhaps, of course, that stems from his many failures in majors -- after all, if he was truly as bold and dynamic as he liked to portray himself, wouldn't he have won a great deal more?

    But I digress. The book is written in a most pedestrian style, perhaps designed to appeal to Australian teenagers who still have posters from the 1986 British Open still on their walls. Norman's version of his greatest defeat, at the hands of Nick Faldo in the 1996 Masters, tells us how he played beautifully for three days, but even before teeing off in the final round, he tells us that his "hands felt funny," telling caddie Tony Navarro, "It's going to be a long day." Well, it was a long day, as Norman blew a six shot lead to finish third. Hmmm... nerves never had a thing to do with the detonation?

    Greg Norman devotes a whole chapter to his befriending of young cancer victim Jamie Hutton at the Heritage and offers countless other examples of just what a splendid fellow he, Greg is. Still, if you're looking for any golf insight, it's just not here. The last two-thirds of the tome is Greg Norman tooting his own horn about his all-important "brand," his many business deals -- without his own money, of course -- and just what a little Donald Trump he's determined to be. All this is both tiresome and uninteresting. The constant crowing about his stellar character are, themselves a complete contradiction. Perhaps one of his "good friends" will one day mention the virtues of modesty. (And while it's none of my business, how does one dump his loyal wife of some 25 years to take up with Chris Evert?)

    I strongly suggest you pass.

    5 out of 5 stars A profoundly human affirmation of enduring values.......2007-03-08


    How unique, indeed refreshing it is to read a book by and about a professional athlete, unlike so many others past or current, who has achieved great success both in athletic competition and in the business world. In this volume that Greg Norman wrote with Donald T. Phillips, he shares the lessons he has learned thus far (he continues to compete on a limited basis) "in golf, business, and life." It is important to note that when writing a book as well as when preparing for a major tournament or conducting due diligence on a business opportunity, it makes sense to enlist the assistance of others who can provide the knowledge and experience needed to achieve success. I commend Norman on selecting Phillips -- who collaborated so well with Mike Krzyzewski on Leading with the Heart and also wrote Lincoln on Leadership and The Founding Fathers on Leadership - but there can be no doubt that the insights and, of equal importance, the "voice" in this book are Norman's.

    Others have their reasons for praising this book. Here are three of mine. First of all, Norman's candor. This was especially obvious when, in Chapter Twenty-Five, he discusses his final round at the 1996 Masters. I was in Virginia that Sunday on a business trip, playing a relaxed round of golf with a friend before a series of stressful meetings the following week. When we teed off, Norman had played the first several holes, well ahead of the field; after we completed the round, we were shocked to learn that he had not won the tournament. How could that be? Later, I saw a telecast of the news conference, one that many golfers would have avoided, responding to questions that many of them would have evaded. "I screwed up today. My thought pattern was good but my rhythm was off. My good shots weren't good enough and my bad shots were pitiful. And that's pretty much it. Just didn't have it today. I place all the blame on myself." Of course, he was grateful for the strong support he received from family members and friends as well as from Jack Nicklaus, Raymond Floyd, Fred Couples, and countless other players. Norman may have failed to win the Masters that year but at the same time demonstrated qualities of character which continue to earn respect and admiration for him, both on and off the course.

    I was also fascinated by all that he shares about his various business activities. He is a ferocious but principled competitor. Over the years, he and his associates have build a multi-national corporation focused around golf and the golf lifestyle (e.g. clothing, real estate, sporting goods, wines, gold course design, restaurants, and event management). Norman is an active and involved chairman and CEO of Great White Enterprises which now generates hundreds of millions of dollars in annual revenue. His approach to leadership and management in the business world seems exactly the same as when playing competitive golf: set ambitious goals, assemble the "best and brightest" people, rigorously prepare, keep ultimate objectives in mind while focusing on significant details, explore all appropriate opportunities, measure only what really matters, never confuse pride with arrogance, welcome constructive criticism, be resilient when circumstances require adjustment, and remain convinced of achieving success eventually, preferably ASAP. As Norman learned on the golf course, there are some pars that are as valuable as birdies, there are some hazards to be avoided even at the cost of a par, that there are sucker pin placements which require a "safe" shot, and that sometimes what seems to be a perfect putt simply won't go in the hole. In this book, Norman cites dozens of examples of comparable situations during his career as a corporate executive.

    Finally, I admire the humanity that Norman is willing to reveal so generously. For various reasons, many celebrity athletes are viewed as role models and even as icons. Over time, they become very protective of how they are perceived by the general public. (Joe DiMaggio is one example that comes immediately to mind.) In this instance, I am not referring to protection of privacy that I think is every person's right. Rather, I mean to suggest that it is rare that an athlete of Norman's stature and achievement is willing to discuss, even celebrate those in his life - over the years - whom he has most loved and most respected as well as those whose friendship he most appreciates. He recalls many fond moments, dark moments, lucky breaks, and other ingredients of his life and career thus far. Throughout the narrative, he gives full credit to those who have helped him but always assumes full responsibility for mistakes and failures of various kinds that he duly acknowledges.

    When concluding his book, Norman observes, "In golf, you can always shoot a lower score. In business, you can always make another buck. And in life, you can always become a better person. The next minute is the most important minute of your life. You are limited only by your imagination. Your dreams are the blueprint of reality."

    Really, this is not a "golf book" nor a "business book." Rather, it is a book about one man's pursuit of self-improvement and personal fulfillment while achieving success both in golf and in business. Greg Norman's journey continues, guided and informed by the lessons he has learned, lessons that can also be of substantial value to others who share his faith in what is possible and his determination to "go for it."

    5 out of 5 stars AWESOME!!!!.......2007-01-10

    I LOVE Greg Norman and this book so far is AWESOME!!!! ANYTHING to do with him is AWESOME!!!!!!!!!!!!!!!!!

    4 out of 5 stars Golfers will love this book.......2006-12-21

    Who is the greatest athlete Australia has ever produced? Arguably it is Greg Norman. He is certainly the most well known. He has won 91 golf tournaments around the world, including 20 PGA tournaments in the U.S. and 2 British Opens.

    Swimming and surfing were his original passions, but his mother's passion for golf captured young Norman as well, and after a stellar, but brief amateur career, he started as a golf professional trainee in 1975 for the magnificent sum of $38 per week--Australian!

    If Arnold Palmer pioneered the "go-for-broke" attitude in modern golf, then Greg Norman certainly picked up the mantle from him. That attitude on the golf course carried over into business, and even to the writing of this book. Norman is willing to share his perspectives on the good, the bad, and the ugly--when most would want to focus only on the good.

    You'll love his descriptions of his British Open victories (the good), his part in trying to start a World Tour which was quickly snuffed by the PGA Tour's response (the bad), and his meltdown on the final day of the Master's against Nick Faldo in 1996 when he lost a 6 shot lead and lost by 5 to finish third (the ugly). They are open and honest.

    Norman also does a wonderful job of describing the business side of golf. At this point only Arnold Palmer and Jack Nicklaus have done a better job of parlaying golf talent into business success. And Norman's success in helping build the Cobra Golf franchise, as well as his thriving gold course design business, clothing lines, etc., all make for fascinating reading.

    Armchair Interviews says: Any golf aficionado will appreciate this book.
    Shark: The Biography of Greg Norman
    Average customer rating: Not rated
      Shark: The Biography of Greg Norman
      Lauren St. John
      Manufacturer: Rutledge Hill Pr
      ProductGroup: Book
      Binding: Hardcover
      ASIN: B000MC1YII
      Stalking the Shark: Pressure & Passion on the Pro Golf Tour
      Average customer rating: 2.5 out of 5 stars
      • If you are a golf fan, then a decent read
      • Better title: Learning to Choke by the Biggest Choker Ever!
      • Fantastic ! Insightful and very readable
      • Terrible!
      • A good book
      Stalking the Shark: Pressure & Passion on the Pro Golf Tour
      Carl Vigeland
      Manufacturer: Contemporary Books
      ProductGroup: Book
      Binding: Paperback

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      ASIN: 0809230321

      Customer Reviews:

      2 out of 5 stars If you are a golf fan, then a decent read.......2002-07-24

      Decent read although it became boring at times and the author tends to jump around alot. If you are a golf fan or an avid golfer you will find the book interesting. Poorly edited with some blatant errors such as describing a typical par 72 course as consisting of "four par threes, four par fives, and twelve par fours". With that the author seemed to lose some credibility and made me wonder how he gathered the tidbits of information and dialogue supplied throughout the book.

      1 out of 5 stars Better title: Learning to Choke by the Biggest Choker Ever!.......2002-07-17

      Ever wonder who is the biggest choker in the history of sport? Then you have found your answer with Greg Norman. Years of rumors about Norman's off the course problems are not even touched in this book. Instead it is PR. Don't bother with this book. Buy something about Tiger Woods, Arnold Palmer or other great golfers who did not throw their talent away by indulging off the course activity.

      5 out of 5 stars Fantastic ! Insightful and very readable.......1999-05-14

      Carl Vigeland has done a great job showing the reader what makes the Shark so dangerous on the course and so interesting off the course. Well written and very enjoyable reading

      1 out of 5 stars Terrible!.......1998-03-29

      Terrible! Time would have been much better spent re-reading "A Good Walk Spoiled".

      4 out of 5 stars A good book.......1998-01-09

      This look at Greg Norman tells those who think he chokes in the big ones something they have not perhaps thought of. The reason Greg Norman has lost so many tournaments in the final round or final hole is because he is in contention on more of them than anyone else. A good look at the fiercest competitor in golf since Arnold Palmer.
      Shark: The Biography of Greg Norman (Unabridged)
      Average customer rating: 3.5 out of 5 stars
      • Interesting, but not an in-depth analysis
      • Interesting book & a man who's never boring
      • great for shark fans
      Shark: The Biography of Greg Norman (Unabridged)
      Lauren St. John
      Manufacturer: audible.com
      ProductGroup: Book
      Binding: Audio Download

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      Amazon.com

      One of golf's more outsized characters, Norman is a true sporting enigma: an athlete whose enormous defeats are far more dramatic--and interesting--than his considerable victories. Despite two British Open titles and more than 50 tournament wins worldwide, his legend--built on a go-for-broke playing style--has been cemented by his painfully unforgettable collapses in the three majors played on American soil. St. John, the golf correspondent for the London Sunday Times, works hard to get a grip on Norman's charismatic personality and how his inability to check that personality defines his game.

      Customer Reviews:

      3 out of 5 stars Interesting, but not an in-depth analysis.......1999-03-25

      Greg Norman is a great golfer. He has an incredible fascination for many golfers and his fans. I haven't found in this book in-depth analysis of his character, his passion for the golf, his competitive drive, and why he is so charismatic for many of us.A detailed biography is yet to come.

      4 out of 5 stars Interesting book & a man who's never boring.......1998-08-10

      Ms St. John's book is a fascinating look at a man who is extremely complex. Much like his approach to the green, Greg Norman is bold, aggressive, and sometimes to his detriment, brutally honest. I found interesting the people who do and do not like him. I for one, find him to be refreshing and never boring as so many PGA players are today. Keep breaking the mold, Greg! We need to be kept on our toes!

      4 out of 5 stars great for shark fans.......1998-07-31

      You'll now understand the arrogant, egotistical man you watch on television - and have confirmed the attitude he portrays. It's no wonder he never looks happy despite his wealth, Greg has put himself first at all costs to arrive at where he is. I can see now why he has no real friends, and you will see too. A complex individual, and must reading for Norman fans.

      The Klingon Dictionary (Star Trek)
      Average customer rating: 4.5 out of 5 stars
      • Very cool to have for any Star Trek fan.
      • more of a reference than a learning guide.
      • A Cool Reference To Have For Fans
      • Great gift for a trekkie.
      • What a find!
      The Klingon Dictionary (Star Trek)
      Marc Okrand
      Manufacturer: Star Trek
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      The Klingon Dictionary is the first comprehensive sourcebook for Klingon language and syntax, including fundamental rules of grammar as well as words and expressions that illustrate the complex nature of Klingon culture. It features a precise pronunciation guide, rules for proper use of affixes and suffixes, and a small phrasebook with Klingon translations for essential expressions such as "Activate the transport beam," "Always trust your instincts," and the ever-popular "Surrender or die!"

      Customer Reviews:

      5 out of 5 stars Very cool to have for any Star Trek fan........2007-08-24

      This book is excellent. It has everything (and I'm not exagerating here) you need to learn Klingon. The information is well organized and it's easy to learn the basics. And the dictionary is quite large, so it's easy to translate just about anything you can think of. Some English-to-Klingon phrases can get confusing sometimes because the Klingon translation isn't word for word with English. So, if you're a big fan of Star Trek, or you want to learn another language, this book is a must have.

      4 out of 5 stars more of a reference than a learning guide........2007-06-03

      This book is full of all the grammar and words you'll need to get a basic knowledge of Klingon, but it is all presented more as a reference. I've been through several languages, and while tools such as this are an indispensable aid to learning, they're not always the best way to approach a language. A textbook format learning guide would be better for a beginner, one that chops the vocabulary and grammar up into sections rather than presenting it all at once. But for what it is, it's great.

      5 out of 5 stars A Cool Reference To Have For Fans.......2007-04-15

      This is a really cool book if you want to know what certain words are in Klingon, but to actually learn the language, it will take a lot of time. This book goes into great detail about how to pronounce words and where they belong in a sentence. This is like learning any other language, and it won't be easy to learn, but it is still really fun to have and read. I'm trying to learn, but it will take a while.

      5 out of 5 stars Great gift for a trekkie........2007-03-09

      This was given as a gift and when opened was met with a "whoop." I guess that says it all.

      4 out of 5 stars What a find!.......2007-03-09

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      Average customer rating: 5 out of 5 stars
      • great disney collectables book
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      • Challenging Book towards Great Critical Thinking
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      Finish layouts, do tricky calculations, and solve the complex mysteries of visual designs. Take a scissors and try to duplicate a "mind-bending" curved design with just a few snips. For a change of pace, find the identity of 30 coins that equal $1.00. (25 pennies, 1 nickel, 2 dimes and 2 quarters.) Answers are in the back--in case you're tearing your hair out in frustration!

      Customer Reviews:

      5 out of 5 stars Challenging Book towards Great Critical Thinking.......2006-07-20

      Great Book towards Great Critical Thinking

      This book is not only a Challenging, Entertaining and Instructive Collection of 83 perplexing puzzles, but also a tool to discover and develop your critical thinking skills.

      Psychologist and educators refer to critical thinking as a variety of higher-level thinking strategies that can be used to analyze, solve and evaluate all sort of things, such as facts, theories, statements, and of course, puzzles. The array of brain-bending puzzles presented in this book will engage many of these skills.

      This book represents the third installment of Critical Thinking Puzzles Books by the same author; the previous titles were "Critical Thinking Puzzles" and "Great Critical Thinking Puzzles".


      Absolutely a must for anyone who loves solving Critical Thinking Puzzles.

      4 out of 5 stars Mind Bender.......2000-07-05

      I love puzzle books and this one gave me a few of them to think about. A great book for a great price.

      Observing the User Experience: A Practitioner's Guide to User Research (Morgan Kaufmann Series in Interactive Technologies) (Interactive Technologies)
      Average customer rating: 5 out of 5 stars
      • Plenty of tips and techniques
      • Excellent book
      • Mike's book won't be gathering dust on your shelf....
      • Must have for user experience professionals!
      • A flexible but full set of tools
      Observing the User Experience: A Practitioner's Guide to User Research (Morgan Kaufmann Series in Interactive Technologies) (Interactive Technologies)
      Mike Kuniavsky
      Manufacturer: Morgan Kaufmann
      ProductGroup: Book
      Binding: Paperback

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      Similar Items:
      1. Paper Prototyping: The Fast and Easy Way to Design and Refine User Interfaces (Interactive Technologies) Paper Prototyping: The Fast and Easy Way to Design and Refine User Interfaces (Interactive Technologies)
      2. The Design of Everyday Things The Design of Everyday Things
      3. Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests
      4. Design Research: Methods and Perspectives Design Research: Methods and Perspectives
      5. Emotional Design: Why We Love (or Hate) Everyday Things Emotional Design: Why We Love (or Hate) Everyday Things

      ASIN: 1558609237

      Book Description

      The gap between who designers and developers imagine their users are, and who those users really are can be the biggest problem with product development. Observing the User Experience will help you bridge that gap to understand what your users want and need from your product, and whether they'll be able to use what you've created.

      Filled with real-world experience and a wealth of practical information, this book presents a complete toolbox of techniques to help designers and developers see through the eyes of their users. It provides in-depth coverage of 13 user experience research techniques that will provide a basis for developing better products, whether they're Web, software or mobile based. In addition, it's written with an understanding of how software is developed in the real world, taking tight budgets, short schedules, and existing processes into account.

      ·Explains how to create usable products that are still original, creative, and unique

      ·A valuable resource for designers, developers, project managersanyone in a position where their work comes in direct contact with the end user.

      ·Provides a real-world perspective on research and provides advice about how user research can be done cheaply, quickly and how results can be presented persuasively

      ·Gives readers the tools and confidence to perform user research on their own designs and tune their software user experience to the unique needs of their product and its users

      Customer Reviews:

      5 out of 5 stars Plenty of tips and techniques.......2007-02-24

      If only all my college textbooks were this well written and practical, I would have saved tons of money on coffee! The style of the book is conversational, the organization is clear, and the user research tips are great! This book has been a valuable resource to frame my graduate course in human computer interaction. Each week we cover a chapter and post our reactions to our Shiny Happy People user experience blog. The book has many layers, so that the usability novice to expert can glean plenty of tips and techniques.

      5 out of 5 stars Excellent book.......2006-09-02

      I can recommend this book. It is well-written and readable, with practical advice and examples. I am referencing it as part of my daily work as a Usability Analyst in a large government department.

      5 out of 5 stars Mike's book won't be gathering dust on your shelf...........2006-07-15

      This book rocks! Of all the reference resources I have in my cube, this is the one I lend out to people who ask, "jb, what is user research and how do you do it?" Mike's book has the techniques down - soup to nuts -- useful for the novice and seasoned practitioner.

      5 out of 5 stars Must have for user experience professionals!.......2006-06-21

      I'm always recommending this book to my colleagues. This is not a book that is meant to be read cover to cover. It's more of a desk top reference for all kinds of user research techniques. I've found it to be very comprehensive. Buy it, you won't regret it!

      5 out of 5 stars A flexible but full set of tools.......2005-12-19

      This book provided my team with enough confidence and flexibility to design a research project of the right scale and formality for our needs, but gave us enough structure to stay on track.
      Kuniavsky's detailed examples and caveats helped us engage with users respectfully and effectively, leaving both parties feeling they had done something to move the site a step forward.
      Observing the User Experience: A Practitioner's Guide to User Research.(Book Reviews): An article from: Technical Communication
      Average customer rating: Not rated
        Observing the User Experience: A Practitioner's Guide to User Research.(Book Reviews): An article from: Technical Communication
        Kalle Medhurst
        Manufacturer: Society for Technical Communication
        ProductGroup: Book
        Binding: Digital

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        ASIN: B00082J9UC
        Release Date: 2005-07-31

        Book Description

        This digital document is an article from Technical Communication, published by Society for Technical Communication on May 1, 2004. The length of the article is 912 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

        Citation Details
        Title: Observing the User Experience: A Practitioner's Guide to User Research.(Book Reviews)
        Author: Kalle Medhurst
        Publication: Technical Communication (Refereed)
        Date: May 1, 2004
        Publisher: Society for Technical Communication
        Volume: 51 Issue: 2 Page: 293(2)

        Distributed by Thomson Gale

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