Hospitality Manager's Guide to Wines, Beers and Spirits

Book Description

This is a comprehensive introduction to the history, science and varieties of alcoholic beverages. The book's conversational presentation includes an anecdotal history of alcoholic beverages and their cultural influences, as well as a unique presentation of wines, beers and spirits—Wines are taught by the grapes from which the wines are made. The study of beers is separated by the yeast used in fermentation and the approach to studying spirits is broken into aged and non-aged and fruit or grain-based. The volume addresses all areas of alcoholic beverages including alcohol safety, wine labels and bottle shapes, tasting and pairing, fermentation, light-bodied medium-bodied and full-bodied red and white wines, sparkling wines, dessert wines, fortified wines and aperitifs, beer, distillation and distilled spirits, mixology, purchasing and storage, and marketing and sales. For Food Service Managers, General Managers, Executive Chefs, Bartenders and Sommelier.

Customer Reviews:

Great History and Easy to Understand.......2003-11-15

This book by Albert W.A. Schmid is full of interesting, historical details regarding the history of wines, beers and spirits. His Louisville roots are evident when one reads his sections on Kentucky Bourbon. Bourbon drinkers will drool! Wines are segmented "by the grape" which makes understanding the large variety of wineries and varietals very easy and simple. This book gives an excellent overview of wines, beers and spirits -- from the way they are produced to the myriad of ways they can be paired with your favorite foods!

Improving Food and Beverage Performance (Hospitality Managers' Pocket Books)

Average customer rating:

Improving Food and Beverage Performance (Hospitality Managers' Pocket Books)
Keith Waller
Manufacturer: Butterworth-Heinemann
ProductGroup: Book
Binding: Hardcover

General | Job Hunting & Careers | Business & Investing | Subjects | Books

Customer Service | Industries & Professions | Business & Investing | Subjects | Books

Hospitality, Travel & Tourism | Industries & Professions | Business & Investing | Subjects | Books

Management | Management & Leadership | Business & Investing | Subjects | Books

Motivational | Management & Leadership | Business & Investing | Subjects | Books

General | Cooking, Food & Wine | Subjects | Books

Food Science | Agricultural Sciences | Science | Subjects | Books

General | Travel | Subjects | Books

Book Description

The food and beverage aspect of hotel operations is often the most difficult area to control effectively, but it plays a crucial role in customer satisfaction. Improving Food and Beverage Performance is able to show how successful catering operations can increase profitability whilst providing continuing improvements in quality, value and service.

Keith Waller looks at the practical issues of improving performance combining the key themes of quality customer service and efficient management. This text will enable managers and students alike to recognise all the contributing factors to a successful food and beverage operation.

Keith Waller is Senior Lecturer for the Faculty of Business and Management at Blackpool and the Fylde College. He has extensive experience in the hospitality industry and is a member of the Hotel and Catering International Management Association. He is the co-author, with Professor John Fuller, of The Menu, Food and Profit.

Endorsed by Caterer & Hotelkeeper
Emphasis on customer/consumer perspective
Pragmatic (strategic/tactical) advice with workable examples

Positioning strategy influences managers' beliefs about the impact of atmospheric music on financial performance.: An article from: Journal of Hospitality and Tourism Management

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Positioning strategy influences managers' beliefs about the impact of atmospheric music on financial performance.: An article from: Journal of Hospitality and Tourism Management
Charles S. Areni
Manufacturer: University of Queensland Press
ProductGroup: Book
Binding: Digital

General | Business & Investing | Subjects | Books

Book Description

This digital document is an article from Journal of Hospitality and Tourism Management, published by University of Queensland Press on January 1, 2003. The length of the article is 4493 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

Citation Details
Title: Positioning strategy influences managers' beliefs about the impact of atmospheric music on financial performance.
Author: Charles S. Areni
Publication: Journal of Hospitality and Tourism Management (Magazine/Journal)
Date: January 1, 2003
Publisher: University of Queensland Press
Volume: 10 Issue: 1 Page: 13(10)

Distributed by Thomson Gale

Beverage manager's orientation to a Hawaiian resort hotel

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Beverage manager's orientation to a Hawaiian resort hotel
Randy N Shimabuku
ProductGroup: Book
Binding: Unknown Binding

German-English compendium of foods and beverages: A vade mecum for the managers of hotels and boarding houses in the arrangement of the menu, waiters, ... unfamiliar with continental cuisines

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German-English compendium of foods and beverages: A vade mecum for the managers of hotels and boarding houses in the arrangement of the menu, waiters, ... unfamiliar with continental cuisines
Ludwig Kettner
Manufacturer: M. Perles
ProductGroup: Book
Binding: Unknown Binding

English (All) | Dictionaries & Thesauruses | Reference | Subjects | Books
ASIN: B0008BYNKY

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Hotel Beverage Manager
Ad Wittemann
Manufacturer: Camelot Consultants
ProductGroup: Book
Binding: Paperback

General | Business & Investing | Subjects | Books

Hospitality, Travel & Tourism | Industries & Professions | Business & Investing | Subjects | Books
ASIN: 0938481444

Customer Reviews:

ha ha hee hee ho ho ho!.......2005-11-26

So Funny, I couldn't stop laughing. Definitly wourth the $$$.

Cartoons for Generation X-.......2002-05-01

This collection brings together some of Hilary Price's best comic strips. Written with an eye toward the 20-40 year old crowd, they deal with the humor in everyday subjects: dating/couplehood, work, cats and dogs, parents, holidays. Sometimes the cartoons are just quirky, but often Price hits on some universal truths. Those cartoons - poignant but funny - are the ones that end up on refrigerator doors, file cabinets, bulletin boards and, in my house, bathroom counters.

The Best Comics Around!.......1999-03-14

Rhymes With Orange Are Great Great Comics! And I happen to know Hillary B. Price! I've e-mailed her many times. I recomend this book to people who love good jokes!

The Price is Right.......1998-11-16

Hilary Price is one of the freshest voices the comic strip industry has seen in years. Her innocent, pastoral-like artwork blended with the diction and wit of an English major make for one of the best comic strips out there. A work of art.

Quirky and funny.......1998-02-19

This is a very good book -- they really take the cream of her daily column, which is sometimes terrific, and other times tougher for me to get. But these strips are the best of the best, and it's a great read. H Price is up and coming and will be around for a while...

Average customer rating:

Rhymes With Orange A Cartoon Collection
Price Hilary B.
Manufacturer: Andrews McMeel Publishing
ProductGroup: Book
Binding: Hardcover
ASIN: B000UEWJ1E

Book Description

Born and bred in a working class environment in Asbury Park, New Jersey, Bruce Springsteen has, over the past 30 years, established himself as one of the most influential songwriters and performers in American popular music. Winner of three Grammy Awards for The Rising, he continues to entertain and inspire millions of fans around the world. Also born and bred in a working-class New Jersey home was photographer Frank Stefanko, who crossed paths with Springsteen thanks to an introduction by a mutual friend, musician Patti Smith. This meeting spurred a photographic collaboration that lasted five years and produced cover photos for two of Springsteen's most significant albums, Darkness on the Edge of Town and The River. Stefanko's archive of several thousand Springsteen photos has never been published-that is, until now. Days of Hope and Dreams presents an unforgettable selection of Stefanko's most significant and most personal images from his time working with Springsteen, and Stefanko's recollections offer behind-the-scenes stories of his work and friendship with this legendary musical talent. Featuring a fascinating introduction written by The Boss himself, this is a must-have guide for Springsteen fans and music lovers everywhere!

Customer Reviews:

friendship.......2006-10-10

this is not only a book about an era in the beginning of the career of bruce, but a book about friendship as well. very nice photos. i recommend it to bruce fans

Cover Shot Was Taken In Haddonfield, New Jersey.......2004-02-05

Just thought everyone would like to know that the cover photo was taken in front of Frank's Men's Hairstyling on Kings Highway in downtown Haddonfield, New Jersey!

Thank you, Frank, for sharing your gift.......2004-01-21

This is a wonderful book. The photographs are uniformly compelling and insightful, as is the text. The reader is treated to a rare, unvarnished glimpse of an American hero about to "burst like a supernova." The images are timeless, and harken back to a simpler, perhaps more poignant time -- before MTV and the Internet changed the way we obtained and enjoyed our music. The author's spare text is thoughtful without being intrusive; a perfect compliment to the compelling images that accompany it. The text conveys a straightforward warmth and appreciation for the author's subject that are both refreshing and inspiring. This is a book to pore over, savor, and return to. Thank you, Frank, for sharing your gift -- and thank you, Bruce, for recognizing his genius, and for allowing us a little glimpse of yours.

TRIBUTE TO LATE WIFE SHEILA WAS TOUCHING.......2003-11-28

This book engrosses you from the moment you start reading you cant stop.I am giving this book to my clients and friends as it makes the perfect gift for Bruce Springsteen fans.I was also very moved by Authors tribute to his late wife Sheila and feel there may be another story there Frank ?

amazing -- some of the best Bruce photos ever.......2003-11-04

1978 was a key moment in Bruce Springsteen's career, and Frank Stefanko was there to capture it in black and white. In these photos, you see a rock star breaking out, but still struggling and working his [tail] off. Stefanko had not even heard the Darkness album when he took the photos that would lead to its cover (and the cover of The River), but he captured the mood and the tone perfectly, of both the music and the musician. Even if you're not into photo books, if you have an interest in Springsteen, do yourself a favor and get this book.

Book Description

What is the best way to understand black political ideology? Just listen to the everyday talk that emerges in public spaces, suggests Melissa Harris-Lacewell. And listen this author has--to black college students talking about the Million Man March and welfare, to Southern, black Baptists discussing homosexuality in the church, to black men in a barbershop early on a Saturday morning, to the voices of hip-hop music and Black Entertainment Television.

Using statistical, experimental, and ethnographic methods Barbershops, Bibles, and B.E.T offers a new perspective on the way public opinion and ideologies are formed at the grassroots level. The book makes an important contribution to our understanding of black politics by shifting the focus from the influence of national elites in opinion formation to the influence of local elites and people in daily interaction with each other. Arguing that African Americans use community dialogue to jointly develop understandings of their collective political interests, Harris-Lacewell identifies four political ideologies that constitute the framework of contemporary black political thought: Black Nationalism, Black Feminism, Black Conservatism and Liberal Integrationism. These ideologies, the book posits, help African Americans to understand persistent social and economic inequality, to identify the significance of race in that inequality, and to devise strategies for overcoming it.

Customer Reviews:

Intersting topic, Dryly written.......2007-07-24

After seeing the author interviewed on Bill Moyers' show, I was really looking forward to the book. I was disappointed in how much it read like a text book; it was very dry and more of a chore to read than a pleasure. She did her research, she developed a cogent point of view, but delivered it academically.

Book Description

Power Klingon -- an advanced audio course in Klingon for those who have mastered Conversational Klingon. Here you'll go beyond simple words and phrases and gain a truer, deeper understanding of the language and culture of Klingon. With the help of two acknowledged experts in the field, you'll learn how to communicate with one of the most aggressive cultures in the universe on its own terms. You'll learn to think like a warrior, making the language part of yourself, respecting its power and wary of its subtleties. Power Klingon will help you discover the warrior within.

Customer Reviews:

So you want to speak Klingon more efficiently !!.......1996-12-18

This tape is made on the same method of his previous tape 'Star Trek : Conversational Klingon', but this time it's oriented more on the warrior speach aggresivness, you will learn more expression and a more in depth understanding of Klingon philosophie way of life

Book Description

PRINCE 2 is a flexible project management method, suitable for use on any type of project. It has been derived from professional Project Managers' experiences and refined over years of use in a wide variety of contexts.

'PRINCE 2: a practical handbook' demonstrates how using PRINCE 2 can provide a business-like start to a project, ensuring its viability and the effective use of resources before any large-scale expenditure is undertaken.

It covers the main management concerns about a project such as initiation, controlling products, quality, risks, change and project closure, and concludes with descriptions of the normal management products of a project.

Assessed as conformant with the concepts of PRINCE Version 2 by the PRINCE User Group Ltd
Fully updated and revised to reflect the year 2001 changes to PRINCE 2
Relates PRINCE 2 to the practical issues of setting up and running a project

Customer Reviews:

UK's best kept secret.......2001-06-30

I rushed out and bought this book after a friend sent me a Visio diagram of PRINCE 2 processes that someone had sent him. I was intrigued by the interrelationships among the PRINCE processes and the organizational structure of a PRINCE 2 project.

What I found between the pages was an eye-opening view of a project management methodology that has been used since the mid-1980s and is the UK national standard. What made this methodology so eye-opening, aside from the fact that I had never heard of it, is that projects are organized in such a manner that ensure that sponsors, business process owners and the project team are working in a consensual environment with clearly-defined lines of communications. In my experience, even on well run projects, this is rarely achieved, yet here is a mature, 15-year old methodology that appears to be in wide use outside of the United States that should be heavily borrowed from in the U.S.

As I read this book I found one best practice after another that definitely need to be incorporated into projects, especially IS/IT projects, which have an appallingly high failure rate. Among the practices documented in this book are: breaking projects into stages and phases (widely known, but unevenly practiced in my experience), basing milestones on deliverables (I've been on too many projects are based on schedules, resulting in 90% complete almost immediately and the remaining 10% takes ten times longer - basing progress on deliverables prevents that sort of sleigh-of-hand), and risk, configuration and change management processes that are totally integrated into the project (something else that's much talked about and abandoned early on, if attempted at all).

I personally found the writing style to be a bit obtuse, but I attribute that to the difference between American and British versions of English. Despite that, this book contains what I consider to be an effective approach to project management, and one that should be adopted on these shores because of the best practices that I cited above. I am reasonably sure that the PRINCE 2 methodology can be married to the U.S. standard, Project Management Body of Knowledge, without affecting the integrity of the PMBOK. I strongly recommend that anyone serious about running a project in an effective, smooth manner read this book and incorporate as many practices as corporate politics will allow. I give it 5 stars and hope we have another British invasion.

SOme excellent practices for PMPs and PMO organizations.......2001-06-29

This book's main value is to Project Management Professionals (PMPs) and readers who are seeking a viable program management office (PMO) model. The reason for this particular audience is because PRINCE 2 practitioners almost certainly have a copy of Managing Successful Projects with PRINCE 2, which is the official reference for that project management methodology and its certification requirements. PRINCE stands for PRojects IN a Controlled Environment and is Great Britain's counterpart to the U.S. project management body of knowledge (PMBOK) that is the standard reference for PMP certification and is also the American National Standard for project management.

Why PRINCE? It nicely augments the PMBOK in a number of ways, all of which are covered in this book. The book begins with an introduction that explains PRINCE version 2 and its benefits. The next chapter covers the differences between PRINCE version 1 and 2, and can be safely skipped by the potential audience I cited.

Chapter 3 is a complete description of each of the eight PRINCE processes, which are: SU - Start-Up the Project, IP - Initiate the Project, DP - Direct the Project, CS - Control the Stage, MP - Manage Product Delivery, SB - Manage Stage Boundaries, CP - Close the Project, PL - Planning. A few clarifications are in order here: During start-up (SU) the key players are identified and preliminary plans and briefs are developed; during initiation (IP) the initial planning is done and project controls and administration is developed and instituted. Also note the emphasis on breaking down the project into stages (CS and MP), and on deliverables (MP). These are key elements of the PRINCE 2 approach, but can easily be incorporated into the approach outlined in the PMBOK's nine process areas.

The real difference between PRINCE and the PMBOK, and the value of applying the PRINCE approach to organizing a PMO, is the organizational structure, which is covered in chapter 4. The project board and well defined roles and responsibilities required by PRINCE 2 are described in sufficient detail to use the information in this chapter as the basis for a PMO as well as for organizing a project in such a manner that ensures proper communications are established and all key stakeholders are active participants. This organizational structure will go a long way towards a proactive project management posture and will also assure quality. Chapter 5 covers planning, which is fairly generic. It does address the deliverables-based approach and PMPs will find some useful information here. PRINCE 2 practitioners will find nothing new. Chapter 6 addresses project controls with a focus on roles, responsibilities and organizational oversight. This material will be invaluable to anyone setting up a PMO or who wants to run a tight project. Another key difference between PRINCE 2 and the PMBOK is the emphasis that PRINCE places on developing a business case. Chapter 7 thoroughly covers this aspect and also provides forms that will prove useful.

The PRINCE 2 approach to managing risk is covered in Chapter 8, and is nearly identical to the PMBOK approach. The list of risk analysis questions provided at the end of this chapter is complete and worth a careful read. Quality methods embodied in PRINCE 2 and covered in Chapter 9 is significantly different from the PMBOK approach. It does not conflict with the PMBOK, and can be easily integrated into a project run in accordance with the PMBOK. I strongly recommend using the best practices from PRINCE 2, which include developing a project quality plan, stage quality plans and instituting quality reviews as set forth by the PRINCE 2 method. Chapters 11 and 12 cover configuration management and change control in a lot more detail than is given in the PMBOK. Both are essential ingredients of product quality and scope management, and this book gives a thorough and straightforward treatment of both areas.

The appendix is a collection of 25 artifacts (see table of contents for a full listing) that can be tailored to meet your specific requirements.

Overall this is a valuable book that was ostensibly written for PRINCE 2 practitioners, but I personally believe it is of equal value to PMPs or any project manager who wants to learn and apply best practices in project management.

A good complementary book to the Prince official course book.......1999-05-30

I thought that this book is well presented and very readable. It is what it purports to be but cannot replace the official book in terms of depth and advice. A good buy to keep in your briefcase or as last minute study aid for the examinations in Prince 2

Good handbook of an invaluable method, but not a tutorial.......1998-03-20

This book is not intended for beginners. It's very brief, as required by that of a handbook. It assumes that you know the method and you are practising the method and using this book as reference, not tutorial. The method is invaluable. Any would-be business leader might find it helpful if he/she can read with patience and with application in mind.

Not very well written, probably copied from white papers!.......1998-03-03

Badly presented, layout terrible, far to expensive

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