The Professional Housekeeper

Book Description

With the advent of new technology, new markets, and new products, the rapidly changing responsibilities of the professional housekeeper demand a resource manual for today's lodging industry. In this Fourth Edition of The Professional Housekeeper, the authors address the evolving role of the professional housekeeper as a manager. No longer responsible only for cleaning duties and time schedules, today's professional housekeeper must be knowledgeable about staff diversity issues, building relations with unions, and maximizing the uses of available technology while staying aware of the bottom line. The professional housekeeper must also be aware of growing health and safety concerns. This comprehensive text has been updated to include everything from the latest information on self-managed teams in cleaning, "green cleaning," and recycling, to technological advances in the industry. Students and teachers alike will find The Professional Housekeeper, Fourth Edition an invaluable reference for this ever-changing profession.

The professional housekeeper: The standard reference to housekeeping management in hotels, colleges, clubs, and other lodging facilities

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The professional housekeeper: The standard reference to housekeeping management in hotels, colleges, clubs, and other lodging facilities
Georgina Tucker
Manufacturer: Cahners Books
ProductGroup: Book
Binding: Unknown Binding

General | Cooking, Food & Wine | Subjects | Books

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The practical hotel housekeeper
Mary Bresnan
Manufacturer: Hotel Monthly
ProductGroup: Book
Binding: Unknown Binding

General | Home & Garden | Subjects | Books
ASIN: B00089C0YW

The American pictorial home book;: Or, Housekeeper's encyclopedia. For the special use of families and nurses, in city and country; restaurants, boarding houses and hotels

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The American pictorial home book;: Or, Housekeeper's encyclopedia. For the special use of families and nurses, in city and country; restaurants, boarding houses and hotels
Harriet Almaria Baker Suddoth
Manufacturer: Historical Pub. Co
ProductGroup: Book
Binding: Unknown Binding

General | Cooking, Food & Wine | Subjects | Books

Cooking | Encyclopedias | Reference | Subjects | Books
ASIN: B000865AIS

Business methods for executive housekeepers (Gold book library)

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Business methods for executive housekeepers (Gold book library)
Crete M Dahl
Manufacturer: Dahl Pub. Co
ProductGroup: Book
Binding: Unknown Binding
ASIN: B0007HVPGY

English in the workplace for hotel housekeepers: Manual and curriculum guide

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English in the workplace for hotel housekeepers: Manual and curriculum guide
Alice R Castillo
Manufacturer: The Public schools
ProductGroup: Book
Binding: Unknown Binding

Workplace | Organizational Behavior | Business & Investing | Subjects | Books

General | Education | Nonfiction | Subjects | Books

General | Words & Language | Reference | Subjects | Books
ASIN: B00072M91E

Executive housekeeper (Real people at work)

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Executive housekeeper (Real people at work)
Jeanne Wolnik
Manufacturer: Career Development Dept., Educational Research Council of America
ProductGroup: Book
Binding: Unknown Binding

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Hotel Housekeeper
Ad Witteman
Manufacturer: Camelot Consultants
ProductGroup: Book
Binding: Paperback

General | Business & Investing | Subjects | Books

Hospitality, Travel & Tourism | Industries & Professions | Business & Investing | Subjects | Books
ASIN: 0938481177

Hotel keepers, head waiters, and housekeepers' guide

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Hotel keepers, head waiters, and housekeepers' guide
Tunis G Campbell
Manufacturer: Print. by Coolidge and Wiley
ProductGroup: Book
Binding: Unknown Binding

General | Cooking, Food & Wine | Subjects | Books
ASIN: B00087GKMC

Housekeepers' guide to selecting and training employees,

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Housekeepers' guide to selecting and training employees,
Crete M Dahl
Manufacturer: Dahl Pub. Co
ProductGroup: Book
Binding: Unknown Binding

General | Cooking, Food & Wine | Subjects | Books

Book Description

"A compelling book on budget-balancing, past and present. Not only is it a useful historical reference work but it is amazingly relevant to today's headlines." --Business Week

Why did it take twenty-five years to balance the federal budget? And why did that goal seem politically impossible up until the last possible moment? Why hasn't the nation achieved a single budget surplus since 1969? Why did the first Republican Congress since the 1950s fail so miserably to redeem its most important promise to voters? In Balancing Act, George Hager and Eric Pianin, two of the country's top political journalists, provide fascinating answers.

The question of the deficit is the reigning obsession of modern politics. Never simply a quarrel over numbers, the deficit has always been a moral issue as well as a fiscal one--a bitter fight to the political death over competing ideas about the right to shape the nation's values and to proclaim publicly what those values are. Bringing key political players like Newt Gingrich, Bill Clinton, Ronald Reagan, and George Mitchell vividly to life, Hager and Pianin provide a gripping and revealing look at what goes on behind the closed doors of Capitol Hill.

"Vivid . . . provocative . . . rich in anecdote and drama, [Balancing Act] is a useful primer on the history of deficit spending"
--Los Angeles Times

Customer Reviews:

This thorough and enjoyable book reads like a good novel!.......1999-06-18

When assigned to read a book that covered the history of the budget deficit crisis for my Grad school class I was less than overwhelmed with excitement. However, these authors make the complicated history of the budget so interesting and gripping, I couldnt put it down. Though a slow reader, i must admit, I was able to finish this off in less than a week. The discussions it inspired in class were lively and germane to the world today. I could not recommend this book more highly!

Great book, but it's Mirage, which they published in 1997.......1999-01-03

This is almost the same book as Mirage, published by the same authors in 1997. The only difference I noticed after a quick review in the bookstore is the addition of a 20-25 page epilogue that deals with the recent budget surplus and how it came to be. The epilogue is good, but I wish it were longer.

Mirage/Balancing Act is a great book. If you read David Stockman's The Triumph of Politics, and wondered how we got out of the budgetary hole in which we found ourselves about the time of Stockman's departure, Mirage/Balancing Act is an fascinating update. Happily, Mirage/Balancing Act is even more balanced than Stockman's work.

Hager and Pianin have a transparent writing style that is a pleasure to read. As a result, the reader effortlessly absorbs the detailed information that they present.

Perhaps Mirage/Balancing Act will receive the attention it merits when Congress and the President face up to the still-considerable budgetary issues that remain to be resolved on a more permanent basis than they have been to date. Read this book and stay tuned.

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Richard Hyman Understanding European Trade Unionism: Between Market, Class & Society.(Book Review): An article from: Capital & Class
Jo McBride
Manufacturer: Conference of Socialist Economists
ProductGroup: Book
Binding: Digital
ASIN: B0008EALNY
Release Date: 2005-07-31

Book Description

This digital document is an article from Capital & Class, published by Conference of Socialist Economists on September 22, 2003. The length of the article is 1262 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

Citation Details
Title: Richard Hyman Understanding European Trade Unionism: Between Market, Class & Society.(Book Review)
Author: Jo McBride
Publication: Capital & Class (Refereed)
Date: September 22, 2003
Publisher: Conference of Socialist Economists
Issue: 81 Page: 137(4)

Article Type: Book Review

Distributed by Thomson Gale

Understanding European Trade Unionism: Between Market, Class and Society

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Exploration of trade union orientations

Understanding European Trade Unionism: Between Market, Class and Society
Richard Hyman
Manufacturer: Sage Publications Ltd
ProductGroup: Book
Binding: Hardcover

General | Popular Economics | Business & Investing | Subjects | Books

Labor & Industrial Relations | Economics | Business & Investing | Subjects | Books

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Labor & Industrial Relations | Politics | Nonfiction | Subjects | Books

Labor Unions | Politics | Nonfiction | Subjects | Books

General | Social Sciences | Nonfiction | Subjects | Books

Book Description

In this comprehensive and accessible overview of trade unionism in Europe and beyond, Richard Hyman offers a fresh perspective on trade union identity, ideology, and strategy. He argues that the varied forms and impact of different national movements reflect historical choices on whether to emphasize a role as market bargainers, mobilizers of class opposition or partners in social integration. He also shows how traditional identities have been strained by changes in class relations, economic environment, and political realignments in modern society. Understanding European Trade Unionism will enable its readers to develop a theoretical understanding of the complex evolution of the complex evolution of trade unionism, and the historical development and current dilemmas of trade union in a harsh environment. It shows how inherited traditions can serve as both resources and constraints in responding to the challenges which confront them in today’s working world. Engaging, compelling and highly readable, Understanding European Trade Unionism both clarifies historical fact and enters into the current debate with a thought-provoking vision of the role of trade unionism in the Europe of today. This book is suitable for students and researchers alike in the field of industrial relations and labor history, as well as for courses in comparative politics, sociology, and international economics.

Customer Reviews:

Exploration of trade union orientations.......2002-01-18

The starting point of the book is that trade unions operate in a triangular environment with vertices of markets, class, and society: they all contend with economic forces or markets, represent workers as a collectivity distinct from employers or as a class, and are necessarily a part of the larger society. However, according to the author, unions tend to gravitate to functioning between two of the vertices. He draws his examples from European trade unionism. Thus British trade unionism is depicted as operating between the dictates of markets and class considerations; German trade unionism exemplifies the tradeoffs between markets and society; Italian trade unionism represents a compromise between class and social considerations.

To act both as a market bargaining agent and as a class actor has contradictions. It is widely held that most workers desire a union to be a body that focuses on and stabilizes their particular employment and wages - not those of an entire class. And resulting bargaining agreements tacitly assume that unions will exert control over workforces. It is a position that essentially leaves unchallenged the rights of capital to control workplaces and the economy, but it has proven to be quite vulnerable, as economic pressures have increased in the last of the 20th century. Early 20th century Italian factory councils or the more recent British shop steward system gained some degree of worker control on a location-specific basis though largely outside the purview of bureaucratic unions. But no trade union body has ever consolidated working class interests sufficiently to be able to cause a transformation of capitalism in favor of working class interests.

Political power or standing permeates the entire discussion. Repeatedly it is the ability of working class interests to be a part of the political process that is key to their relative standing in both the larger society and in workplaces. The social integration or corporatism that is found throughout continental Europe includes trade union central bodies in peak-level macroeconomic discussions as well as other working class considerations, such as the establishment of works councils in workplaces. Trade unions are, in essence, social partners in this climate. They are also class actors in their ability to aggregate working class political power. A purely collective bargaining approach seems to be indicative of minimal political power and, in this era, of minimal effectiveness.

There is no doubt that the book is thought provoking. Do the poles of market, class, and society provide an adequate framework for understanding trade unionism? For this reviewer, class and society would be subsumed under political power with that power countering and influencing economic power. The discussions of the three particular trade union movements are quite tedious and sometimes provide confusion as well as clarity as to how those movements fit in the author's general framework. The more theoretical parts of the book are also a little difficult to follow with the qualifiers and exceptions sometimes diluting the central argument. But I think the book should be read by anyone wanting to take a new look at understanding trade union orientation.

Customer Reviews:

The best book of all time!.......2002-03-24

Despite what other people have said, I find this book to be awesome. The author seems like he would be a real hoot, and quite strange. But all together, it is great. Nothing better than corny jokes.

Joke Was On Me!.......2000-01-04

I didn't find one funny joke in this book! The joke was on me for buying the book!

it was good.......1999-10-28

the book was so good l wish you would send me a nother book for free.

Worst Book of any kind EVER........1999-02-09

This book gives golf and books a bad name. To play a round of golf with Fred Gefen must be hell... Schindler's List was a funnier book. This book leaves but one burning question... What is the opposite of funny? In fact, this book is also the answer to that question.

Product Description

The indispensable consumers guide to the music of Abba. An album by album, track by track, examination of every song released by Abba, from Ring Ring in 1973 to The Visitors eight years later. Includes sections on compilations, live recordings, films and post-Abba work by all four members of the group. Features include: An album by album, track by track analysis. Information on when and where the music was recorded A track index for easy reference Details of re-issues 16 pages of pictures

Book Description

Complicated Lives examines the greatest conundrum of the modern world: why, despite being richer, healthier and more empowered than ever before, do we continue to feel threatened, under pressure and stressed? There's no denying that we've never had it so good, yet the stark truth is that levels of happiness are unchanged since the 1950s. Offering strategies and insights for avoiding 'the malaise of modernity' whilst exploiting positive experiences the 21st century has to offer, Michael Willmott and William Nelson take readers on a journey of self-discovery into the realities of life in today's complex, multi-channel world.

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Book Description

The Sopranoshas changed the way Americans view New Jersey, Sunday nights, and especially Italian-American culture and life. As its popularity has skyrocketed, however, the show has attracted critics who claim it presents negative images of Italian Americans. A Sitown with The Sopranos is an insightful reply to this criticism from the countrys most significant Italian-American writers. Edited by bestselling author Regina Barreca, the book examines women, men, heritage, suburbia, organized crime, religion, psychtherapy, and family, and considers how the show portrays these themes. Contributors include: George Anastasia, Regina Barreca, Michael Flamini, Fred Gardaph, Sandra Gilbert, Jay Parini, Carla Gardina Pestana, and E. Anthony Rotundo.

Customer Reviews:

A Sitdown with the Sopranos.......2003-03-19

Editor and author Regina Barreca's newest collection of essays examines the sweetness and controversy of both revenge and cannoli in HBO's The Sopranos with an authority, authenticity and insight that only a group of fellow Italian Americans writers could provide. Taking the television series as a jumping off point to examine Italian American cultural and identity questions, the essays reflect an attraction and repulsion with the misconceptions and realities of stereotypes about Italian Americans. There are no easy answers to any of these issues, but "A Sitdown with the Sopranos," with its own remarkable cast and writers does an exceptional job of addressing them.

A Exploration of the American "Family".......2003-01-17

Let's face it---there is something intriguing about the gangster character. Perhaps his rebel status--living on the edge of society, not following the usual conformist formula to gain success titilliates the majority of us who have gone the regular route. As I am an Italian American, America's fascination with the gangster and his sense of family and his affiliations with the culture and traditions of my own ethnicity strikes me as utterly amusing and ironic. It seems to contradict what Americans have always held sacred: the values of self-reliance and individualism so masterfully illustrated in the essays of Emerson and Thoureau --- values that define the American spirit. So why the Hollywood double, no, the nth-degree take on the Mafia, a body of nonconformists who adhere to their own code of honor in order to skip the assimilation process that all immigrants must undergo to enter into the mainstream American system?

Should Italian Americans be annoyed with 'Sopranos' creator, David Chase (an Italian American himself), for yet again portraying the third generational Italian American as the mobster rather than the honest businessman/doctor/lawyer who through higher education and hard work finds himself a rung on the ladder of the American Dream?

These are the types questions discussed in "A Sitdown With the Sopranos". This extremely serious book contains eight essays, all written by Italian-Americans who have assimilated into the system and are not in the least bit negatively piqued as are the Italian American anti-defammation groups who label the hit HBO television series a 'thumbs down' in almost every conceivable category. Under the guise of studying the Sopranos, these essays encompass a socialogical spectrum of all things Italian American: religion, the family, the mother/son relationship, culture, father/son relationships, manhood, even a look at how family-centric Italian Americans view such a breach of 'omerta' by participating in such a heinously un-Italian-American act of speaking to the outsider or psychoanalyst rather than a family member or a priest.

If you are Italian American, you will get the great satisfaction of knowing that America is enraptured by the Italian American family structure and intrigued by the seemingly exotic religious traditions brought to America by those true purveyors of the American Dream-- your grandparents. The analysis provided in the essays will vocalize some of the issues over which you, as an Italian American, have pondered. You will smile as you realize that your ethnic lifeblood (for surely even with the mob theme running through the Sopranos, you recognize and nod over many of the secret handshakes of Italian American life that before which have never been depicted quite so wonderfully)is suddenly very much in vogue and that your ancestors accomplished their mission. If your're not Italian American, you will recognize that even if Tony Soprano did not go through the usual route of assimilating into the American mainstream, he nevertheless must bow his head (perhaps in the form of his panic attacks) to the change of time and society. Tony's confronts the same issues that we all confront; he wants his children educated in the best schools, covets the best that life has to offer and yet feels the same spiritual void that many of us do. Highly recommended!

Book Description

Author of Writing Solid Code tells what worked and didn't work at Microsoft. This book is a practical guide to staying focused, hitting ship dates and building solid programming teams. You don't have to be a manager to appreciate this book; anyone involved in programming will appreciate the humor and practical advice it contains.

Customer Reviews:

A feel-good management book.......2005-09-12

Maguire's book is a very gentle handbook to guiding software projects. Relatively light and fast-paced, it can be read in just a few hours. His insights and tips about team management are definitely helpful, but my feeling is that he never attacks the difficult problems of management.

In a nutshell, his advice is to 1) free up the engineers' time by reducing unnecessary paperwork, 2) eliminate any unnecessary features, 3) slip ship dates to ensure quality, and 4) increasing training for under-performing engineers. He advises against 1) adding extra engineers when the project looks to be in trouble, 2) forcing engineers to work long hours to hit ship dates, 3) schedule development activities without a clear milestone plan in mind, and 4) holding on to superstar engineers who need room to grow.

These ideas are very good, of course. It's important to keep engineers from being overworked and to keep product quality as high as possible. But there is a limit to how far Maguire's tips can take you.

Schedule slips and dropped features seem like an easy thing to do when you're just talking about it, but what can you do when the command comes down from the upper echelons of management that you must ship or die trying? Maguire does get one thing right on this count, he describes teams where a third of the engineers (the best ones, of course) quit the company after the project completes.

What happens when an engineer is severely underperfoming and is holding the team back? Continue providing that person training? Maguire's teams, luckily for him, are made up of well-trained, highly focused engineers who, given the chance, can work on a product for 8 hours a day. Unfortunately, Maguire does not even approach the topic of terminating bad employees for the good of the team. A discussion of this, including how the team benefits overall from the firing, as well as how it may have unintended psychological effects on the rest of the team, would have been appreciated.

After reading this book, you'll come away with a new energy towards leading your team. You will see every problem as something easily conquered with just the right amount of finesse and encouragement. Maguire gives valuable tips to help overcome many problems that plague projects, and many of these work well. But this isn't the book to end all management books.

In a sense, it is a "Tony Robbins" guide for managers. It gets you pumped up, gives you some tools, and puts you in the right right frame of mind. I like to reread Debugging the Development Process when I need that recharge, but it is not the book I go to when I need to deal with real problems.

Good advice for software development teams.......2005-07-06

This book makes lots of good points about the software development process. Steve's ideas ring true based on my past experience with more companies than I like to think about. Although the ideas are somewhat obvious if one thinks about them, I found it amazing how many companies ignore these 'obvious' ideas. The most impressive ideas I found in this book pertain to meeting schedules without brow beating to the point where people with hard earned experience leave the organization simply because they're driven into the ground.

Quick Read That's Worth Your Time.......2004-06-14

When I read this book, the information seemed simple and obvious. However, I also realized that there were a number of things mentioned that I wasn't doing. That begs the question: Is the material that simple and obvious? Maybe not.

Maguire gives some simple, practicle advice for improving the development environment that a manager is responsible for. For example, he recommends starting each day by asking, "What can I do today that will help keep the project on track for the next few months?"

I also found the section on feedback loops to be interesting. The suggestion that you have a person stop feature work to fix a bug that they created as soon as it is found is a way to emphasize quality and make it in the best interest of developers to produce high quality code.

The chapter on attitudes is also very good. Much of the time, there isn't a lot knowledge wise that separtes good and bad developers. The difference comes in attitude. Attitudes such as, "We can't do that!", "The users won't care!", "Bugs are going to happen!" need to be rooted out.

This book gives good insight as to what you as a manager can do and help your developers do in order to have smoother projects that are high quality and on time.

Too Bad it is Out of Print.......2002-12-25

This is really a very good book. I wanted to use it as a textbook for a Software Engineering class I am teaching, but now that it is out of print I felt I couldn't.

Anyone who needs to manage programmers, or is dependent on programmers should read this book. It is also a good read for anyone looking to help improve the overall productivity of "information workers." Simple things like how and why you schedule your meetings make a big impact.

Excellent!!.......2002-02-02

This is a good book on software development process improvements. Steve talks about practical strategies for staying focused, hitting ship dates and building solid teams. These strategies are common-sense but are often ignored by managers, project manager and technical leads.

Chapter 1 talks about "laying the groundwork" -- priorities work, establish goals, coding priorites. How true this is ... how often have we started development when we are unsure of what the management wants to achieve out of it.

Some of the other strategies include having 40 hour week(hmm ... reminds me of Extreme Programming) and about the danger of having working 12 hours per day. He also spoke about ensuring personal growth in dividuals, and how it directly helps the company.

This book is written in simple english, straight to the point. To everyone doing software development, this is a must-read!!!

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