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- Scorecard also balanced for people
- Scorecard balanced for people
- Scorecard balanced for people
- Finally human factor recognised in performance management!
- The human element matters most
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Quest for Balance: The Human Element in Performance Management Systems
André A. de Waal , and
Andre A. de Waal
Manufacturer: Wiley
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ASIN: 0471205710 |
Book Description
Explains the competencies a manager must possess in order to use a balanced scorecard.
* Features case studies of corporations who have successfully used the human element when implementing the balanced scorecard as a PMS.
Customer Reviews:
Scorecard also balanced for people.......2002-09-02
Many organizations struggle with the implementation of the balanced scorecard. It is rumoured that about 70% of these projects fail. There are many reasons given for this, like wrong timing, no commitment of the organization, inadequate IT etc. These failures are a shame because, as the book Quest for Balance shows, the use of a good PMS helps organizations obtain better results! So we should concentrate more on the reasons for PMS-failure and the things we can do to make these successful. This book concentrates on the human factors which influence this success. These factors are still too often ignored, probably because humans are so hard to deal with. Based on case study research the author has discovered which factors are the most important, like visible commitment of top management and a firm belief in performance management. Also management styles are discusses. With this book the failure rate of BSC-implementations surely must go down.
Scorecard balanced for people.......2002-09-02
Many organizations struggle with the implementation of the balanced scorecard. It is rumoured that about 70% of these projects fail. There are many reasons given for this, like wrong timing, no commitment of the organization, inadequate IT etc. These failures are a shame because, as the book Quest for Balance shows, the use of a good PMS helps organizations obtain better results! So we should concentrate more on the reasons for PMS-failure and the things we can do to make these successful. This book concentrates on the human factors which influence this success. These factors are still too often ignored, probably because humans are so hard to deal with. Based on case study research the author has discovered which factors are the most important, like visible commitment of top management and a firm belief in performance management. Also management styles are discusses. With this book the failure rate of BSC-implementations surely must go down.
Scorecard balanced for people.......2002-09-02
Many organizations struggle with the implementation of the balanced scorecard. It is rumoured that about 70% of these projects fail. There are many reasons given for this, like wrong timing, no commitment of the organization, inadequate IT etc. These failures are a shame because, as the book Quest for Balance shows, the use of a good PMS helps organizations obtain better results! So we should concentrate more on the reasons for PMS-failure and the things we can do to make these successful. This book concentrates on the human factors which influence this success. These factors are still too often ignored, probably because humans are so hard to deal with. Based on case study research the author has discovered which factors are the most important, like visible commitment of top management and a firm belief in performance management. Also management styles are discusses. With this book the failure rate of BSC-implementations surely must go down.
Finally human factor recognised in performance management!.......2002-08-15
Andre de Waal manages to prove the importance of the human element as a critical success factor for using performance management systems (PMS). In this book he gives a clear overview which factors are important and how managers can use them. He uses very interesting case material to support his views. This book is not only for managers that want to set up a new PMS but also for managers that already use a PMS and struggle with it. A book that every manager needs to read and use in practice!
The human element matters most.......2002-08-08
In every implementation project the most difficult part is dealing with the human factor. It isn't so difficult to technicaly implement a balanced scorecard but getting people to actually use it always turns out to be the most difficult part. This book researches which elements we have to take into account to make sure that managers will use the balanced scorecard. Seeing that the scorecard is one of the most popular management tools of the last decade this is very important. The book provides useful advice as well as proof that using the scorecard indeed helps a company get better results. This is good news for everybody.
Book Description
Working Across Boundaries is a practical guide for nonprofit and government professionals who want to learn the techniques and strategies of successful collaboration. Written by Russell M. Linden, one of the most widely recognized experts in organizational change, this no nonsense book shows how to make collaboration work in the real world. It offers practitioners a framework for developing collaborative relationships and shows them how to adopt strategies that have proven to be successful with a wide range of organizations. Filled with in-depth case studies—including a particularly challenging case in which police officers and social workers overcome the inherent differences in their cultures to help abused children—the book clearly shows how organizations have dealt with the hard issues of collaboration. Working Across Boundaries includes
- Information on how to select potential partners
- Guidelines for determining what kinds of projects lend themselves to collaboration and which do not
- Suggestions on how to avoid common pitfalls of collaboration
- Strategies proven to work consistently
- The phases most collaborative projects go through
- The nature of collaborative leadership
Customer Reviews:
Collabrative Processes.......2007-09-01
Every year brings forth a new crop of books relating to business management or operations. Many are overpriced, a large number are worthless (`How to Manage Like Jack the Ripper'), and a minority are actually very good. This book published in 2002 is one of that minority.
Russell Linden has chosen to specialize in the study of collaboration and collaborative processes. Over the course of over twenty years of analysis and application he has developed some very sound ideas on what makes collaborative efforts work and what causes them to fail. One dose not have to read very far into this book to see that effective collaboration in an age of globalization is absolutely essential for business successes. It also becomes clear that collaboration is the cornerstone of knowledge based enterprises, which includes most government agencies.
Linden has developed a collaborative model composed of four elements: 1) the basic requirements for collaboration to work (shared goals etc.): 2) the necessity for building effective relationships; 3) the establishments of mutually recognized `high stakes' (i.e. recognition that collaboration will produce significant benefits); and 3) building a constituency for collaboration (people committed to making collaboration real). In the course of discussing his model, Linden, provides important insights on the important role of champions and the concept of institutional culture. He also illustrates his discussion with well chosen case studies to drive home the functionality of his model. Linden also provides good information on he often lost art of
internal collaboration as well.
This book is particularly relevant to the U.S. Intelligence Community (IC) where barriers of secrecy, a culture of insularity, and a belief that information is power has long prevented real inter-agency collaboration and worse has encouraged building barriers against collaboration even within single agencies. See "Spying Blind" by Amy Zegart (2007, Amazon.com).
Working Across Boundaries: Both entertaining and instructive.......2004-06-10
What do James Madison, Ralph Waldo Emerson, Peter Drucker, the Book of Exodus, Robert Frost, Vince Lombardi, T.S. Eliot, Dr. Spock and Albert Einstein all have in common? They are all quoted in Russ Linden's new book, "Working Across Boundaries: Making Collaboration Work in Government and Non-Profit Organizations." Linden ties them all together in an entertaining and instructive manual for managing in today's work environment.
Linden's book is for practitioners, a group that includes me, since I have been practicing at this profession for almost 30 years. He holds true to the purpose he has set for the book, which is to help practitioners address the hurdles to collaboration and adopt strategies that lead to succesful collaboration, in order to achieve better outcomes for their customers and communities.
What I like best about the book is the use of stories to instruct and inform. Stories are the core tool in relationship building....I know that my bosses, often rely heavily on the stories told them by their constituents to make critical policy decisions....Linden's stories about the collaborative work of the Baltimore Child Advocacy Center; the National Marine Fisheries Service; the City of Charlotte, North Carolina, and others provide practical examples of how his models work in the real world.
He not only suggests numerous techniques for establishing practical, collaborative efforts. He also adds a series of four "resource" chapters at the end of the book with illustrations of how these techniques have been applied, the most-asked questions about collaboration together with their answers, an assessment tool, and a summary of the situations in numerous organizations that have served as the basis for his conclusions and models.
I especially liked Chapter 6 on "Forming Open, Trusting Relationships Among the Principals." It gave me some helpful hints on working with my council.
Linden's book is a must-read for anyone trying to overcome the obstacles he says were created by James Madison and his buddies , who "consciously designed an inefficient government to keep men free." This "built-in" inefficiency and fragmentation cries out for the cure of collaboration.
Solid Book on an Important Subject.......2004-05-14
Anyone who has worked in government has probably experienced the twin frustrations of people protecting their turf on the one hand while covering their rear with the other. But being effective these days means working in teams, often across the old hierarchical reporting structures of agencies, divisions and units.
Linden's book uses a variety of case studies to explore how collaboration can work, and what the pitfalls can be. He defines collaboration initially as what "occurs when people from different organizations (or units within one organization) produce something together through joint effort, resources, and decision making, and share ownership of the final product or service." His examples range from land management to criminal justice to education to intelligence--all areas where multiple agencies or organizations had to collaborate in a high stakes environment.
High stakes is one of the four keys for Linden. There must be something important enough to motivate the collaboration. The other keys are strong relationships among the collaborators, the existence of a constituency for collaboration, and what he calls "the basics" -- openness, skillful facilitating, etc.
What makes it all work is collaborative leadership--individuals who can pull others along with them into a productive team effort. One chapter discusses the qualities of effective collaborative leaders, who must subordinate their own egos to ensure that all participants have a real stake.
If "Working Across Boundaries" has a fault, it is that he has many good ideas and observations that don't fit neatly into the four-element structure, but that he doesn't want to leave out. Every chapter includes some of these "extras" and many of them are grouped in a separate chapter, "More Keys to Successful Collaboration" (including such things as measuring results, using each party's strengths, etc.). Since it is almost all good advice and worthwhile reading, this is really only a minor structural complaint.
Also useful are the resource materials at the end of the book, including a sample agenda, a collaboration "contract" and some assessment materials. These are good templates for anyone starting a new collaborative effort.
In describing the qualities of successful collaboration, Linden is also aware of the structural and personal challenges that collaborations often face. Budgets, for example, are usually built in line items to specific organizations; in fact, organizations are largely defined by their budgets. So sharing resources across organizations requires trust and mutual commitment. Accountability, too, both at the level of the individual employee and at the organizational level, is especially challenging when the outcome is the result of a cross-agency collaboration. On the other hand, when collaboration produces better results, as it often does, participants can all share in the glory.
Working Across Boundaries- An Effective Tool.......2004-04-26
Todays managers must use numerous skills and resources in order to be effective and successful. And although there are numerous tools and techniques available to assist managers in their daily jobs, sometimes the best solution is simply working together. Or in other words, collaborating. This is what Russ Linden's new book, "Working Across Boundaries: Making Collaboration Work in
Government and Non-Profit Organizations" ultimately encourages and demonstrates. Russ Linden has provided numerous case studies throughout the book to assist the reader with relating to particular issues confronting organizations. He also provides a wealth of resources including sample agendas, contracts, assessment tools and programs used by a variety of agencies and individuals.
The author has taken on the challenge of documenting the benefits, techniques, and tools needed to successfully implement collaboration in the workplace and with outside organizations. I highly recommend "Working Across Boundaries" to all government managers. Congratulations to Russ for a great book on a difficult subject.
A Glimpse into the future of Collaboration.......2004-04-24
"Working Across Boundaries" is a glimpse into the future of how "virtual government" is evolving in the dawn of the 21st century. This book isn't full of academic concepts. Russ Linden paints a picture using real examples of the dynamics to which public sector leaders will need to respond in order to be successful. Practitioners will be able to pick up this book and start applying its principles immediately.
Book Description
This digital document is an article from The Public Manager, published by Bureaucrat, Inc. on December 22, 2002. The length of the article is 474 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.
Citation Details
Title: Primarily for practitioners... (Reviews).(Working Across Boundaries: Making Collaboration Work in Government and Nonprofit Organizations)(Book Review) (book review)
Author: John Kamensky
Publication:
The Public Manager (Refereed)
Date: December 22, 2002
Publisher: Bureaucrat, Inc.
Volume: 31
Issue: 4
Page: 62(1)
Article Type: Book Review
Distributed by Thomson Gale
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Proprietary Interests in Commercial Transactions
Sarah Worthington
Manufacturer: Oxford University Press, USA
ProductGroup: Book
Binding: Hardcover
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ASIN: 0198262752 |
Book Description
One of the most pressing problems now facing commercial lawyers is to explain the principles which determine when a remedy is proprietary and when it is not. This book provides a broad overview of the subject. It examines representative business transactions which commonly give rise to legal or equitable interests in personal property. Its aim is to distil the fundamental principles understanding the relevant legal analyses. The result is to provide a more theoretically rigorous analytical framework for proprietary interests in personal property. The practical advantages of this are potentially twofold: new commercial transactions can be more effectively structured; in addtion, disputes between contracting parties can be more reliably resolved. Two features of the analysis are significant. The first is the elastic nature of proprietary interests in personal property. Although proprietary interests can be broadly classified as ownership or security interests, these are relative concepts which may be affected significantly by impinging contractual arrangements. The second feature is the necessary and intimate integration of law and equity. Equitable proprietary interests are remarkabldy prevalent; this prevalence is directly related to the apparent ease with which equity is able to convert particular personal obligations into proprietary interests.
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Taxation of Real Estate Transactions
Sanford M. Guerin
Manufacturer: CCH Incorporated
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ASIN: 0735549893 |
Product Description
Taxation of Real Estate Transactions explains and analyzes current tax law and applies that law to contemporary real estate transactions. The book also assists practitioners with planning and analyzing the most sophisticated real estate transactions. Inside are clear, concise explanations of real estate tax rules; illustrative examples; detailed applications of IRS rules; definitions of all major financial concepts; and mathematical formulas, all designed to help the tax practitioner.
Product Description
Two volume set of specially prepared study outlines and related material for Sept. 22-24, 2005 course. #SL033.
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The Real Estate Transactions Answer Book
Manufacturer: Panel Pub
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ASIN: 0916592634 |
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Mastering Astronomy Student Access Kit
Addison-Wesley
Manufacturer: Benjamin Cummings
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Binding: Paperback
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The Cosmic Perspective: The Solar System (4th edition)
ASIN: 0805383077 |
Book Description
MasteringAstronomy
™ is the most sophisticated astronomy tutorial and assessment system ever built. It provides the first library of activities and problems pre-tested by students nationally. Sophisticated analysis of the student performance data (including difficulty, time spent, and most common errors) has allowed every item to be systematically refined for quality, educational effectiveness, efficiency of teaching and learning, and assessment accuracy
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Student Access Kit - required for online self-study and instructor-assigned course materials
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Determination of Organic Reaction Mechanisms
Barry K. Carpenter
Manufacturer: Wiley-Interscience
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ASIN: 0471893692 |
Book Description
This practical handbook presents concise descriptions of the most commonly employed experimental techniques for studying reaction mechanisms in organic chemistry. For each technique, all necessary theoretical background is covered, and at least one example of its application--taken from the research literature--is described in detail.
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Dinosaurs Postcard Book
Running Press
Manufacturer: Running Pr
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Binding: Paperback
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ASIN: 0894715534 |
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Paul Stickland's Book of Dinosaur Postcards
Paul Stickland
Manufacturer: Ragged Bear
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Binding: Paperback
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ASIN: 1929927193 |
Book Description
Don't reach for a thesaurus, grab a dinosaurus instead! Thirty-six cards in all, pre-perforated and bound into a large and sturdy book format are ready to be colored in, this is the perfect item to turn reluctant letter writers into cheerful correspondents. 24 full-color stickers lend sparkle to even the blandest thank-you note!
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Postcard Books: Dinosaurs (Postcard Book)
Pavilion Books
Manufacturer: Ballantine Books
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Binding: Paperback
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ASIN: 0449905802
Release Date: 1991-02-06 |
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Don\'t Blink ... Or You\'ll Miss It!
Bill Hart
Manufacturer: Trafford Publishing
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Binding: Paperback
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ASIN: 1552127907
Release Date: 2006-07-06 |
Books:
- Reorganising Power in Indonesia: The Politics of Oligarchy in an Age of Markets (Routledgecurzon/City University of Hong Kong South East Asian Studies, 3.)
- Schaum's Outline of Statistics
- Secrets of the Wealth Makers: Top Money Managers Reveal Their Investing Wisdom
- Standards of Value: Theory and Applications
- The Demand for Money: Theoretical and Empirical Approaches
- The Real-Time Advantage: An Introduction to Computerized Accounting
- The Sarbanes-Oxley Guide for Finance and Information Technology Professionals: By Sarbanes-Oxley Group
- The U.S. financial system: Money, markets, and institutions
- Theme III: Accounting Issues Involving Econimic Resources : 1998/1999 (Core Concepts of Accounting Information)
- Trends in Managerial and Financial Accounting: Income Determination and Financial Reporting (Nijenrode Studies in Business)
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