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Audits of Providers of Health Care Services With Conforming Changes As of May 1, 1994 (012427)
Manufacturer: American Institute of Certified Public Accoun ProductGroup: Book Binding: Paperback ASIN: 0870510770 |
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How to Identify Your Organization's Training Needs: A Practical Guide to Needs Analysis
John H. McConnell Manufacturer: AMACOM/American Management Association ProductGroup: Book Binding: Hardcover Similar Items:
ASIN: 0814407102 |
Book Description
In order for training to be effective, it has to be based on the needs of both the organization and its employees. This book gives trainers the information and step-by-step instructions they need to determine the training requirements of everyone from newly hired, recently promoted, or just-transferred employees, to those who need training as a result of changes in operations, technology, or systems in the company. Dozens of reproducible forms -- all included on a CD-ROM -- as well as checklists, formulas, and interviewing guidelines help readers:* Gather the information necessary to identify and prioritize training needs of individuals, departments, and groups * Analyze and report results * Translate organizational needs into specific training programs * Gain support from senior management
Customer Reviews:
Valuable Resource for Employers.......2003-03-09
As we have warned in our book, "Impending Crisis: Too Many Jobs, Too Few People," this decade will see the most severe shortage of skilled workers in history. A major strategic advantage in this highly competitive environment will be the opportunity for training and education. Workers, dedicated to managing their own careers, will be increasingly hungry for training to build their skills so they can stay marketable. Sharp employers will invest huge amounts of resources to enhance the capacity of current employees to avoid the need to spend heavily to recruit qualified people from the outside.
No longer can employers just throw training at employees, like spaghetti, watching to see how much sticks. Now the focus must be on understanding exactly what is needed-to meet the needs of the individual employees as well as the current and future needs of the employer. This book is filled with powerful information that will enable wise employers to accurately assess training needs to those needs can be met in whatever ways are appropriate.
Note: this book is very focused. Do not expect to wander into topics like how to convince the boss to pay for more training or how to use computer-based training to teach skills. The power of this book is the tight focus on assessing training needs and your organization's effectiveness in meeting those needs. Using the methodologies presented in easy-to-understand practical fashion, the reader will be able to avoid the course-of-the-week training mentality. No more stress training just because it's Tuesday. No more customer service training because it's a nice thing to do. Focus now on true needs that, once met well, will influence the organization's bottom line.
Using this book will enable you to evaluate the effectiveness of your training function, assess various tools to determine the prioritized needs of your constituencies, and how to apply the information gathered to design a training program that will make a real difference for the organization. Resources are tight, so the better you are able to assess before you act, the more efficient you will be.
The text is supported by graphics showing forms to use, checklists to follow, and a book design that makes even this thick a book comfortable to use. The book is accompanied by a CD-ROM with the forms and a step-by-step approach to this vital information gathering and assessment-before-implementation process.
While this book will be most useful for corporate training and human resource professionals, it will also be helpful for senior executives striving to understand the power of effective training. Owners of mid-sized and many smaller companies that don't have training directors will find this book to be a tool they can use to build and maintain a strong work team. Work methodically with this tool; take your time in reading and application. There's a lot here.
Roger Herman, Certified Management Consultant specializing in
workforce issues.
Good Book On The Subject.......2003-02-27
My only complaints are that he gives you a copy of all the forms he shows in the book, but they are all mashed together in one long pdf format, which makes it harder to work with individual documents. In addition, the writing style can be slightly dry and confusing from time to time.
That said, I would still recommend the book for all training professionals looking to do need analysis.
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Getting to Resolution: Turning Conflict Into Collaboration
Stewart Levine Manufacturer: Berrett-Koehler Publishers ProductGroup: Book Binding: Paperback Similar Items:
ASIN: 1576751155 |
Book Description
What is the greatest impediment to productive and satisfying business and personal relationships? According to empowerment guru Stewart Levine, it's inadequate conflict resolution. Levine's seven-step model integrates two skills essential for success -- collaboration and conflict resolution -- and emphasizes the importance of a shift in attitude, assumptions, and approaches when facing a problem.Customer Reviews:
Use a collaborative process for conflict resolution, instead of a costly legal battle.......2006-02-16
A Solid Effort!.......2001-03-20
Conflict Resolution: A wonderfully Simple Approach.......2000-12-02
It is he who wrote Getting to Resolution: Turning Conflict into Collaboration. It is this book that we will now consider. From its definition of conflict to its detailed process on how to turn conflict into collaboration, Stewart Levine simply presents what role conflict should play in each of our lives.
Stewart Levine defines conflict as a process of creation and discovery. He criticizes many sects including law, government and other business groups that view a good resolution to conflict as being one sided. Levine argues that a true resolution has not been reached until both sides are satisfied. That is why he has developed a 7-Step model for conflict resolution. It goes as follows:
1. The attitude of resolution
2. Telling your story
3. Listening for a preliminary vision of resolution
4. Getting current and complete
5. Reaching agreement in principle
6. Crafting the new agreement
7. Resolution
Levine states his points very eloquently and simply, which is his greatest strength. He eliminates a lot of the corporate jargon and disciplined mumbo-jumbo from his rhetoric, which simply leaves the meat of the subject - how to resolve conflict. Levine begins his text by showing the costs of conflict, both physical and intangible. He points out that time wasted in conflict can cost a company or organization thousands, whereas a quick and efficient resolution can move an organization forward at an even greater rate. He then presents a model on how resolution is attained and ten principles necessary to finding that resolution. They include such traits as creativity, vulnerability and responsibility.
Later in the book, Levine even presents a short section on where to go to find assistance in resolving conflict. He discusses the law community, not specifically but in a broad sense that shows what could happen in a court setting, arbitration or a mini-trial. Levine also discusses the attributes of an arbitrator or resolutionary as he calls it.
All of his definitions and processes make a considerable amount of sense and could be easily applied to every day conflict. Whether in the home or workplace, these processes should be strictly adhered to. When you consider the seven steps above, one can see the obvious need for each. Firstly attitude. One must be in the right mindset in order to seek resolution. Then you must tell your story - frankly and unbiasedly. Next you must listen to the other side and consider possible points of resolution in what you both said. The fourth step would be to clarify your understanding, or becoming current and complete as Levine puts it. Then you reach a preliminary agreement, then solidify it and finally implement the resolution. It is simple and if done efficiently, could take but moments to work through. Levine should be congratulated for his work with this book. Its simplicity and frankness made it extremely enjoyable and with little time to spare, it was nice to take up a book that read so quickly. I strongly recommend this book to anyone who is seeking a more definite way to find resolution in all the conflicts of life. Ultimately, finding that resolution will make your life more gratifying and complete.
Don't buy this book!.......1999-08-02
When I read reviews for this book, it seemed like maybe I could also get some more ideas of how to resolve our conflict, and this book seemed to be pointed more at a conflict such as mine instead of the business and international conflicts addressed in "Getting to Yes" and "Getting past no". So, I got it and discovered that the above two books seem to give a better road map toward resolution.
I suggest not buying this book, but buying the other two that I mentioned. THEN, if you have $15 to throw away, buy this book.
Oustanding for couples, families, businesses, lawyers........1999-04-03
Too often, people with disputes want to place blame or take revenge rather than find a way to be whole again. Particularly during my tenure as a paralegal in family law, I saw how the legal system fanned the flames of pain and frutration. This wasn't just a waste of time and money -- it made the pain worse.
Stewart begins by having people tell their stories, then grieve, create an attitude of resolution, and work from a vision of healing. It's powerful, but it's also practical.
I're recently recommended the book to family therapists because it lays out practical methods for dealing with disputes among parents and teens. I cannot recomend this book too highly. Now I would like to see more. When is the sequal coming out?
Pat Sullivan, president, Visionary Resources, Oakland, CA.
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The Universe in Gamma Rays
Manufacturer: Springer ProductGroup: Book Binding: Hardcover ASIN: 3540678743 |
Book Description
Gamma-ray astronomy began in the mid-1960s with balloon satellite, and, at very high photon energies, also with ground-based instruments. However, the most significant progress was made in the last decade of the 20th century, when the tree satellite missions SIGMA, Compton, and Beppo-Sax gave a completely new picture of our Universe and made gamma-ray astronomy an integral part of astronomical research. This book, written by well-known experts, gives the first comprehensive presentation of this field of research, addressing both graduate students and researchers. Gamma-ray astronomy helps us to understand the most energetic processes and the most violent events in the Universe. After describing cosmic gamma-ray production and absorption, the instrumentation used in gamma-ray astronomy is explained. The main part of the book deals with astronomical results, including the somewhat surprising result that the gamma-ray sky is continuously changing.
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26th International Cosmic Ray Conference: ICRC XXVI, Invited Rapporteur, and Highlight Papers, Salt Lake City, Utah, USA 17-25 August 1999 (AIP Conference Proceedings / Astronomy and Astrophysics)
Manufacturer: American Institute of Physics ProductGroup: Book Binding: Hardcover ASIN: 1563969394 |
Book Description
The 26th International Cosmic Ray Conference was held in Salt Lake City, Utah, from August 17-25, 1999 with over 800 attendees. This book contains the invited, rapporteur, and highlight papers. These papers summarize the most exciting new results in the field of cosmic ray physics and detail their importance to the larger fields of astrophysics and high energy physics. Some of the topics included are cosmic rays, solar physics, high energy particles, neutrinos, gamma rays, astroparticle physics, cosmology, and experimental techniques.
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Astrophysical Sources of High Energy Particles and Radiation (AIP Conference Proceedings / Astronomy and Astrophysics)
Manufacturer: American Institute of Physics ProductGroup: Book Binding: Hardcover ASIN: 0735402906 |
Book Description
The main purpose of this conference was to present an overview of the current state of research in the area of high energy astrophysics. In particular, the mechanisms of particle acceleration, generation of high energy radiation, and polarization properties of such emission were discussed. A broad range of compact and diffuse sources, ranging from stellar to extragalactic objects are covered.
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Euv X Ray and Gamma Ray Instrumentation for Astronomy and Atomic Physics: 7-11 August 1989 San Diego, California (Proceedings of S P I E)
Charles J. Hailey Manufacturer: Society of Photo Optical ProductGroup: Book Binding: Paperback ASIN: 0819401951 |
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Euv X Ray and Gamma Ray Instrumentation for Astronomy III (Proceedings of S P I E)
Manufacturer: Society of Photo Optical ProductGroup: Book Binding: Paperback ASIN: 0819409162 |
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Euv X Ray and Gamma Ray Instrumentation for Astronomy IV (Proceedings of S.P.I.E., Vol 2006)
Manufacturer: Society of Photo Optical ProductGroup: Book Binding: Paperback ASIN: 0819412554 |
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Euv, X-Ray and Gamma-Ray Instrumentation for Astronomy VI: 12-14 July 1995 San Diego, California
Manufacturer: Society of Photo Optical ProductGroup: Book Binding: Paperback ASIN: 0819418773 |
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Euv, X-Ray and Gamma-Ray Instrumentation for Astronomy VIII (Euv, X-Ray, & Gamma-Ray Instrumentation for Astronomy VIII)
Manufacturer: SPIE-International Society for Optical Engine ProductGroup: Book Binding: Hardcover ASIN: 0819425362 |
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Euv, X-Ray, and Gamma-Ray Instrumentation for Astronomy II: 24-26 July, 1991 San Diego, California (Proceedings of S P I E)
Oswald H. W. Siegmund , and Richard E. Rothschild Manufacturer: Society of Photo Optical ProductGroup: Book Binding: Paperback ASIN: 0819406775 |
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Euv, X-Ray, and Gamma-Ray Instrumentation for Astronomy V: 27-28 July 1994 San Diego, California (Proceedings of S P I E)
Oswald H. W. Siegmund Manufacturer: Society of Photo Optical ProductGroup: Book Binding: Paperback ASIN: 0819416045 |
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Thermoreversible Networks: Viscoelastic Properties and Structure of Gels (Advances in Polymer Science)
Klaas te Nijenhuis Manufacturer: Springer ProductGroup: Book Binding: Hardcover ASIN: 3540618570 |
Book Description
This review shows that the measurement of viscoelastic properties is a powerful tool in the study of thermoreversible gels. Although many conclusions may be drawn about network development and its structure, it is also shown that the use of additional techniques (e.g. small angle S-ray and neutron scattering techniques and optical rotation) and the combination with thermodynamics and network models, widens the insight in the crosslinking process and the gel structure temendously. A general Introduction is followed by eight Chapters concerning synthetic polymers (PVC, PVAL, PMMA, PS, PAN, PE, ABA blockcopolymers and LCP's) and four Chapters concerning biopolymers (gelatin, agarose, carrageenans and gellan gum).
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The Call of Distant Mammoths: Why The Ice Age Mammals Disappeared
Peter D. Ward Manufacturer: Springer ProductGroup: Book Binding: Paperback Similar Items:
Accessories:
ASIN: 0387985727 |
Book Description
Just 12,000 years ago - at the height of the last Ice Age - saber-toothed tigers, giant ground sloths, camels, hippos and the great herds of proboscideans: giant mastodons and mammoths, extinct relatives of the elephant, roamed the land where skyscrapers now stand. Why are these splendid creatures no longer with us? This compelling book explores the reasons for these extinctions and provides a tour of mass extinctions throughout earth's history, including the great comet crash that killed off the dinosaurs. Brilliantly written, The Call of Distant Mammoths is an engaging exploration of the history of life and the importance of humanity as an evolutionary force.Customer Reviews:
I Bet Al Gore read this book to: Complete Fantasy.......2007-07-10
Fine fairy tale but scientific rubbish.......2005-03-21
Zero Stars
.......2003-03-08
Ward nailed it!.......2002-04-17
Mr. Ward, in addition to being a fine scholar, is also a very talented writer who adds a generous touch of humanity to what could have been a very dry and intellectual read. I highly recommend this book. It's eye-opening, sometimes frightening, but largely on target. All in all, it's the best book on the disappearance of our era's megafauna since Leakey's THE FIFTH EXTINCTION, and the two books will share shelf space in my office.
The real elephant graveyards.............2001-08-07
Their extinction is not simple. Overhunting by humans is considered the most likely and significant cause, although there may well have been other contributing factors. Mr Ward contends that the end of the last ice age(s) created stress for mammoths and some other megafaunal species, which humans were then able to push over the edge through overhunting. It is true to say that without humans, they never would have gone extinct, as they survived many other climatic changes. However, the stress that was created by these climatic changes reduced their natural 'immunity' to such predators as humans in the first place, making it easier for humans to drive them to extinction. Basically, we kick other species when they are down.
There are interesting discussions on wave front (killings), species threshhold and the like, stress, environmental change, elephant-and by correlation-suspected aspects of mammoth behaviour and nature, including gestation, rate of birth, mortality and its causes, and so on. Studies on modern elephants help us gain insight into what the mammoths might have been like, and so this book is also a good read for those who are interested in elephants in general. Some snippets include how elephants increase birth rates under stress, neglect their young in times of drought, the problems of poaching, their eating habits, and why they survived in Africa (they are already extinct in the wild in India).
The basic thrust of the book concerns the debate between overhunting and the Clovis hunters which are suspected to account for their demise, and environmental causes. There are also some discussions on the extinction of other Ice age megafauna such as the diprotodon of Australia-a very large extinct elephant-like marsupial herbivore (there is a skeleton in the Coonabarabran Information Centre in NSW, Australia, recently found, which I have seen, with what looks like a spear point in its ribs), and others. There are overviews from various studies on Quaternary extinctions in general, throughout the world, although Mr Ward focuses primarily on mammoths.
It is a very readable and entertaining book, neither long-winded nor self-congratulatory. However one criticism is that perhaps Mr Ward could have discussed other megafauna in more detail, especially in places like Madagascar, New Zealand and Australia. He does mention these places and their extinct megafauna, but only really in passing. (There isn't much on Australia Mr Ward!). But of course the book is about *mammoths*, I suppose.
The book is quite readable, entertaining, and anything but dry. And I also think it gets better as it goes along, towards the end he introduces some interesting possible twists to the tale of mammoth extinction, and about ourselves, but you will have to read them yourself. Suffice to say those ice ages we have come through may have had more influence on human prehistory than we have formerly given credit.
It really is an excellent book which thoroughly deserves more circulation, full of rare insights and romance. For science enthusiasts, animal and murder mystery lovers, put it on your shelf. I doubt you will regret it.
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Science of Complex Networks: From Biology to the Internet and WWW; CNET 2004 (AIP Conference Proceedings / Mathematical and Statistical Phsyics)
Manufacturer: American Institute of Physics ProductGroup: Book Binding: Hardcover ASIN: 0735402620 |
Book Description
All papers were peer-reviewed. The main goal of this conference is to combine the theories of statistical physics and random graph with the fundamental principles that govern the structure, function, and evolution of biological networks and modules. Applications to the Internet and WWW are also considered. In this proceedings, the reader will find an overview of the state-of-the-art of the new and fast growing field of complex networks.
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Aunt Dimity and the Next of Kin (Aunt Dimity)
Nancy Atherton Manufacturer: Penguin (Non-Classics) ProductGroup: Book Binding: Paperback Similar Items:
ASIN: 0143036548 |
Book Description
The next page-turning installment in the phantom-detective mystery series that has won the hearts of cozy mystery fans everywhereCustomer Reviews:
There is hope for the world.......2006-09-17
Whimsical Endearing Gentle.......2006-06-02
Love the book, hate the cover-art on the paperback..........2006-03-29
A Life of Riches is more than money.......2006-03-21
I sneezed and almost lost the book!.......2006-02-16
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Aunt Dimity & the Next of Kin
Nancy Atherton Manufacturer: VIKING PENGUIN ProductGroup: Book Binding: Hardcover ASIN: B000UDG6KU |
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Aunt Dimity And the Next of Kin
Nancy Atherton Manufacturer: Penguin (Non-Classics) ProductGroup: Book Binding: Paperback ASIN: B000OJDHGG |
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Thorndike Mystery - Large Print - Aunt Dimity and the Next of Kin (Thorndike Mystery - Large Print)
Nancy Atherton Manufacturer: Thorndike Press ProductGroup: Book Binding: Hardcover ASIN: B000MCPDQM |
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