Average customer rating:
|
Financial Services in the Digital Age: The Future of Banking, Finance and Insurance (Work in the Digital Age)
Paul Gosling
Manufacturer: Bowerdean Publishing Company
ProductGroup: Book
Binding: Paperback
General
| Popular Economics
| Business & Investing
| Subjects
| Books
General
| Business & Investing
| Subjects
| Books
General
| Accounting
| Industries & Professions
| Business & Investing
| Subjects
| Books
Banks & Banking
| Industries & Professions
| Business & Investing
| Subjects
| Books
General
| Accounting
| Accounting & Finance
| Professional & Technical
| Subjects
| Books
General
| Finance
| Accounting & Finance
| Professional & Technical
| Subjects
| Books
General
| Computers & Internet
| Subjects
| Books
ASIN: 0906097541 |
Book Description
In this new edition, best-selling author Jim Barrett has compiled yet more aptitude, personality and motivation tests so the readers can further build upon their own personal profile of attributes and skills.
Average customer rating:
- Excellent Inroductory Book
- Very informative and easy to follow.
- It's a recomended book!
- Medical terminology book
- Medical Terminology: A Short Course
|
Medical Terminology: A Short Course
Davi-Ellen Chabner
Manufacturer: Saunders
ProductGroup: Book
Binding: Paperback
Reference
| Subjects
| Books
| Almanacs & Yearbooks
| Atlases & Maps
| Books on CD
| Books on Cassette
| Business Skills
| Careers
| Catalogs & Directories
| Consumer Guides
| Dictionaries & Thesauruses
| Education
| Encyclopedias
| Etiquette
| Foreign Languages
| Fun Facts
| Genealogy
| General
| Job Hunting
| Large Print
| Law
| Publishing & Books
| Quotations
| Spanish-Language Reference
| Study Guides
| Test Prep Central
| Words & Language
| Writing
General
| Medicine
| Subjects
| Books
Dictionaries & Terminology
| Reference
| Medicine
| Subjects
| Books
Dictionaries & Terminology
| Medical
| Reference
| Science
| Subjects
| Books
Dictionaries & Terminology
| Reference
| Medicine
| Medical
| Professional & Technical
| Subjects
| Books
Look Inside Reference Books
| Trip
| Specialty Stores
| Books
Look Inside Science Books
| Trip
| Specialty Stores
| Books
All Titles
| Qualifying Textbooks - Fall 2007
| Stores
| Books
Medicine
| Qualifying Textbooks - Fall 2007
| Stores
| Books
Professional
| Qualifying Textbooks - Fall 2007
| Stores
| Books
Reference
| Qualifying Textbooks - Fall 2007
| Stores
| Books
Science
| Qualifying Textbooks - Fall 2007
| Stores
| Books
Similar Items:
-
Quick Medical Terminology: A Self-Teaching Guide, 4th edition
-
Clinically Oriented Anatomy (5th Edition)
-
Anatomy & Physiology Coloring Workbook: A Complete Study Guide (8th Edition)
-
Fundamentals of Nursing
-
Human Adjustment with In-Psych CD-ROM
ASIN: 1416001654 |
Book Description
Quick, streamlined, and easy-to-use,
Medical Terminology: A Short Course shows how to decipher the meanings of medical terms by breaking them down into smaller word parts. Chabner's proven method introduces words in the context of human anatomy, physiology and pathology so concepts are easier to grasp, while instilling the basics of suffixes, prefixes, and root words essential to developing a working medical vocabulary. Extensive hands-on practice, repetition, and case studies encourage students to learn by doing - writing terms, labeling diagrams, and completing exercises and review sheets. The book's selective content provides just the right amount of material for short medical terminology courses.
Customer Reviews:
Excellent Inroductory Book.......2007-02-18
As a Sales Manager looking to get into nursing this is a great introductory book! Highly recommended.
Very informative and easy to follow........2007-01-21
I purchased this book to refresh my knowledge. I had enrolled in college and wanted to test out of their Medical Terminology course. I had taken Anatomy & Physiology in the past and had worked as a medical secretary in a hospital so I was looking to feel more confident with my word knowledge. This book was easy to follow and was very helpful. It has a lot of diagrams and pictures to give visual aids. I took the exam and passed.
It's a recomended book!.......2006-07-01
This book is great for anybody who study by themself without register to any medical terminology classes. It is easy to follow, understand, and remember. aslo, there are a lot of practices that help us really getting in to it.
Medical terminology book.......2005-10-06
it was in great condition and i recieved it just in time before my first quiz so good timing on shipping!
Medical Terminology: A Short Course.......2005-08-18
This book is very good, I'm taking a course at East Los Angeles Skills Center in Los Angeles,and there are useing this book it easy to read and understand.
Average customer rating:
- Medical Terminology
- Don't waste your money
- Rudimentary, riddled with errors
|
Medical Terminology Made Easy
Jean M. Dennerll
Manufacturer: Cengage Delmar Learning
ProductGroup: Book
Binding: Paperback
Reference
| Subjects
| Books
| Almanacs & Yearbooks
| Atlases & Maps
| Books on CD
| Books on Cassette
| Business Skills
| Careers
| Catalogs & Directories
| Consumer Guides
| Dictionaries & Thesauruses
| Education
| Encyclopedias
| Etiquette
| Foreign Languages
| Fun Facts
| Genealogy
| General
| Job Hunting
| Large Print
| Law
| Publishing & Books
| Quotations
| Spanish-Language Reference
| Study Guides
| Test Prep Central
| Words & Language
| Writing
General
| Medicine
| Subjects
| Books
Dictionaries & Terminology
| Reference
| Medicine
| Subjects
| Books
Dictionaries & Terminology
| Medical
| Reference
| Science
| Subjects
| Books
Dictionaries & Terminology
| Reference
| Medicine
| Medical
| Professional & Technical
| Subjects
| Books
Look Inside Reference Books
| Trip
| Specialty Stores
| Books
Look Inside Science Books
| Trip
| Specialty Stores
| Books
All Titles
| Qualifying Textbooks - Fall 2007
| Stores
| Books
Medicine
| Qualifying Textbooks - Fall 2007
| Stores
| Books
Professional
| Qualifying Textbooks - Fall 2007
| Stores
| Books
Reference
| Qualifying Textbooks - Fall 2007
| Stores
| Books
Science
| Qualifying Textbooks - Fall 2007
| Stores
| Books
Similar Items:
-
Taber's Cyclopedic Medical Dictionary (Taber's Cyclopedic Medical Dictionary (Thumb Index))
-
Stedman's Medical Terminology Flash Cards
-
Saunders Comprehensive Veterinary Dictionary (Soft Cover)
-
Manual of Clinical Procedures in the Dog, Cat, & Rabbit
-
Memmler's The Human Body In Health And Disease
ASIN: 140189884X |
Book Description
Written specifically for short medical terminology courses in a variety of educational settings or for self-guided study, Medical Terminology Made Easy, Fourth Edition, is a self-paced learning approach designed to ease you into the language of medicine that separates the layperson from the professional. The programmed-learning format requires active participation through reading, writing, answering questions, labeling, repetition, and providing immediate feedback. This format will help you to correctly decipher new terms by identifying and then practicing different word parts.
Customer Reviews:
Medical Terminology.......2007-01-05
This book is concise and to the point. It came well packaged and it came on time.
Don't waste your money.......2006-04-10
I am taking a medical terminology class at the vo-tech school in my area. The entire class and the instructor are very disappointed in this book because it is full of errors. For people who are new to medical terminology and have no medical backgrounds this book is very confusing at times and I wonder if I am really learning the correct terms. The instructor has already said that she is going to buy new books for her next class.
Rudimentary, riddled with errors.......2005-09-20
I went through this book page by page as part of a medical transcription course. Having somewhat of a medical background, I found this book to be very rudimentary. I was hoping to get a more thorough and detailed knowledge of medical terminology. In the chapter relating to my particular field, there were words that I suppose you could use, based on the root words and prefixes/suffixes, but were just ridiculous...never actually used in the field. This book is also riddled with errors, particularly in the review exercises. It looks to me as though no one edited this book. I am disappointed that I spent so much money for such shoddy work. I gave it two stars instead of one because the "programmed learning" format seems to work well.
Book Description
Medical Terminology Online to accompany Medical Terminology: A Short Course, ed 4 is our shortest, most streamlined presentation of medical terminology with the intent of presenting the most basic and essential information of medical language. This first edition of an online course companion for Medical Terminology: A Short Course follows the organization of the text.
Customer Reviews:
Great Book for Anatomy Lab.......2005-09-08
This book was used in my first year of medical school in Anatomy lab. It was helpful with origin and insertion of the muscles. Also it talked about innervation and blood supply. It gave pretty accurate descriptions of the dissections which were involved.
Product Description
Resource Material with Transparency Masters
Product Description
CD-ROM included.
Average customer rating:
|
Short Course in Medical Terminology + Stedman's Medical Dictionary for Health Professionals & Nursing
C. E. Collins
Manufacturer: Williams & Wilkins
ProductGroup: Book
Binding: Paperback
General
| Allied Health Professions
| Medicine
| Subjects
| Books
General
| Medicine
| Subjects
| Books
Dictionaries & Terminology
| Reference
| Medicine
| Subjects
| Books
Dictionaries & Terminology
| Medical
| Reference
| Science
| Subjects
| Books
Dictionaries & Terminology
| Reference
| Medicine
| Medical
| Professional & Technical
| Subjects
| Books
All Titles
| Qualifying Textbooks - Fall 2007
| Stores
| Books
ASIN: 0781789680 |
Average customer rating:
|
A Short Course in Medical Terminology Blackboard Brochure
C. Edward Collins
Manufacturer: Lippincott Williams & Wilkins
ProductGroup: Book
Binding: Hardcover
General
| Medicine
| Subjects
| Books
Dictionaries & Terminology
| Reference
| Medicine
| Subjects
| Books
Dictionaries & Terminology
| Medical
| Reference
| Science
| Subjects
| Books
Dictionaries & Terminology
| Reference
| Medicine
| Medical
| Professional & Technical
| Subjects
| Books
ASIN: 0781794129 |
Average customer rating:
|
A Short Course in Medical Terminology Plus Blackboard Student Access Code
C. Edward Collins
Manufacturer: Lippincott Williams & Wilkins
ProductGroup: Book
Binding: Paperback
Reference
| Subjects
| Books
| Almanacs & Yearbooks
| Atlases & Maps
| Books on CD
| Books on Cassette
| Business Skills
| Careers
| Catalogs & Directories
| Consumer Guides
| Dictionaries & Thesauruses
| Education
| Encyclopedias
| Etiquette
| Foreign Languages
| Fun Facts
| Genealogy
| General
| Job Hunting
| Large Print
| Law
| Publishing & Books
| Quotations
| Spanish-Language Reference
| Study Guides
| Test Prep Central
| Words & Language
| Writing
General
| Medicine
| Subjects
| Books
Dictionaries & Terminology
| Reference
| Medicine
| Subjects
| Books
Dictionaries & Terminology
| Medical
| Reference
| Science
| Subjects
| Books
Dictionaries & Terminology
| Reference
| Medicine
| Medical
| Professional & Technical
| Subjects
| Books
ASIN: 0781795311 |
Average customer rating:
|
A Short Course in Medical Terminology Plus Webct Student Access Code
C. Edward Collins
Manufacturer: Lippincott Williams & Wilkins
ProductGroup: Book
Binding: Paperback
Reference
| Subjects
| Books
| Almanacs & Yearbooks
| Atlases & Maps
| Books on CD
| Books on Cassette
| Business Skills
| Careers
| Catalogs & Directories
| Consumer Guides
| Dictionaries & Thesauruses
| Education
| Encyclopedias
| Etiquette
| Foreign Languages
| Fun Facts
| Genealogy
| General
| Job Hunting
| Large Print
| Law
| Publishing & Books
| Quotations
| Spanish-Language Reference
| Study Guides
| Test Prep Central
| Words & Language
| Writing
Internet & Education
| Internet
| Home Computing
| Computers & Internet
| Subjects
| Books
General
| Medicine
| Subjects
| Books
Dictionaries & Terminology
| Reference
| Medicine
| Subjects
| Books
Dictionaries & Terminology
| Medical
| Reference
| Science
| Subjects
| Books
Dictionaries & Terminology
| Reference
| Medicine
| Medical
| Professional & Technical
| Subjects
| Books
All Titles
| Qualifying Textbooks - Fall 2007
| Stores
| Books
ASIN: 0781770270 |
Average customer rating:
|
Mass Transfer in Close Binary Stars: Gas Dynamical Treatment (Advances in Astronomy and Astrophysics)
A.A. Boyarchuk ,
D.V. Bisikalo ,
O.A. Kuznetsov , and
V.M. Chechetkin
Manufacturer: CRC
ProductGroup: Book
Binding: Hardcover
Astronomy
| Astronomy
| Science
| Subjects
| Books
Astrophysics & Space Science
| Astronomy
| Science
| Subjects
| Books
Star-Gazing
| Astronomy
| Science
| Subjects
| Books
General
| Science
| Subjects
| Books
General
| Physics
| Science
| Subjects
| Books
Astronomy
| Astronomy
| Professional Science
| Professional & Technical
| Subjects
| Books
Astrophysics & Space Science
| Astronomy
| Professional Science
| Professional & Technical
| Subjects
| Books
General
| Physics
| Professional Science
| Professional & Technical
| Subjects
| Books
General
| Reference
| Subjects
| Books
Look Inside Outdoors & Nature Books
| Trip
| Specialty Stores
| Books
Look Inside Reference Books
| Trip
| Specialty Stores
| Books
All Titles
| Qualifying Textbooks - Fall 2007
| Stores
| Books
Professional
| Qualifying Textbooks - Fall 2007
| Stores
| Books
Reference
| Qualifying Textbooks - Fall 2007
| Stores
| Books
Science
| Qualifying Textbooks - Fall 2007
| Stores
| Books
ASIN: 0415273536 |
Book Description
In recent years, significant advances have been made in the numerical simulation of mass-transfer processes of binary stars. These are dealt with concisely in Mass Transfer in Close Binary Stars: Gas Dynamical Treatment. Intended for specialists and postgraduates in astrophysics, observational astronomy and stellar evolution, the book covers background theory and sets out basic principles, giving many practical examples. It offers a brief review of the available observational evidence of mass transfer in binaries. It will be useful for graduate and postgraduate students training in astrophysics as well as qualified teachers, curious to know more about the processes occurring in binary stars.
Average customer rating:
|
Natural Selection And Tropical Nature
Alfred Russell Wallace
Manufacturer: Kessinger Publishing
ProductGroup: Book
Binding: Paperback
General
| Biology
| Biological Sciences
| Science
| Subjects
| Books
General
| Evolution
| Science
| Subjects
| Books
General
| Science
| Subjects
| Books
General
| Evolution
| Professional Science
| Professional & Technical
| Subjects
| Books
ASIN: 0766190277 |
Book Description
1891. Essays on descriptive and theoretical biology by Wallace, an English naturalist, evolutionist, geographer, anthropologist, and social critic. Contents: Natural Selection: On the Law which has Regulated the Introduction of New Species; On the Tendency of Varieties to Depart Indefinitely from the Original Type; Mimicry, and other Protective Resemblances Among Animals; On Instinct in Man and Animals; the Philosophy of Birds' Nests; A Theory of Birds' Nests; Creation by Law; The Development of Human Races Under the Law of Natural Selection; The Limits of Natural Selection as Applied to Man. Tropical Nature and Other Essays: The Climate and Physical Aspects of the Equatorial Zone; Equatorial Vegetation; Animal Life in the Tropical Forests; Hummingbirds: As Illustrating the Luxuriance of Tropical Nature; The Colors of Animals and Sexual Selection; The Colors of Plants and the Origin of the Color-Sense; The Antiquity and Origin of Man; The Antiquity of Man in North America; and The Debt of Science to Darwin. See other titles by this author available from Kessinger Publishing.
Average customer rating:
|
Atomic Processes in Plasmas: Twelfth Topical Conference, Reno, Nevada, 19-23 March 2000 (AIP Conference Proceedings / Atomic Processes in Plasmas)
Manufacturer: American Institute of Physics
ProductGroup: Book
Binding: Hardcover
General
| Science
| Subjects
| Books
General
| Physics
| Science
| Subjects
| Books
Atomic Physics
| Nuclear Physics
| Physics
| Science
| Subjects
| Books
General
| Nuclear Physics
| Physics
| Science
| Subjects
| Books
Plasma Physics
| Solid-State Physics
| Physics
| Science
| Subjects
| Books
General
| Medicine
| Subjects
| Books
General
| Physics
| Professional Science
| Professional & Technical
| Subjects
| Books
Nuclear Physics
| Physics
| Professional Science
| Professional & Technical
| Subjects
| Books
All Titles
| Qualifying Textbooks - Fall 2007
| Stores
| Books
Medicine
| Qualifying Textbooks - Fall 2007
| Stores
| Books
Professional
| Qualifying Textbooks - Fall 2007
| Stores
| Books
Science
| Qualifying Textbooks - Fall 2007
| Stores
| Books
ASIN: 1563969769 |
Book Description
The 12th Topical Conference on Atomic Processes in Plasmas continued a biennial series begun in 1977 to provide a forum for researchers involved in areas of overlap between atomic and plasma physics. This interdisciplinary area is essential to progress in basic and applied research in both atomic and plasma physics. The papers in this proceedings volume cover topics in atomic and molecular processes in laboratory and astrophysical plasmas, atomic theory and experiment, atomic data compilation and databases, plasma atomic kinetics, X-ray sources and lasers, inertially and magnetically confined plasmas, z-pinch plasmas, atomic processes in dense plasmas, industrial plasmas, line profiles, and spectroscopic plasma diagnostics.
Average customer rating:
- Innovative and refreshing
- enraptured
- Liked it!
- Fantastic and Different
- Very Good Book
|
Night Watch
Sergei Lukyanenko
Manufacturer: Miramax
ProductGroup: Book
Binding: Paperback
Contemporary
| General
| Literature & Fiction
| Subjects
| Books
Russian
| World Literature
| Literature & Fiction
| Subjects
| Books
General
| Science Fiction
| Science Fiction & Fantasy
| Subjects
| Books
Short Stories
| Science Fiction
| Science Fiction & Fantasy
| Subjects
| Books
Similar Items:
-
Day Watch
-
Twilight Watch
-
Night Watch
-
Day Watch (Unrated)
-
Storm Front (The Dresden Files, Book 1)
ASIN: 1401359795 |
Book Description
The Night Watch series has caused a sensation never before seen in Russia -- its popularity is frenzied and unprecedented, and driven by a truly great, epic story. In 2005 Fox Searchlight announced it had acquired the Russian film adaptation for an American release. Interest in the books here is now set to reach a fever pitch.
Set in modern day Moscow, Night Watch is a world as elaborate and imaginative as Tolkien or the best Asimov. Living among us are the "Others," an ancient race of humans with supernatural powers who swear allegiance to either the Dark or the Light. A thousand-year treaty has maintained the balance of power, and the two sides coexist in an uneasy truce. But an ancient prophecy decrees that one supreme "Other" will rise up and tip the balance, plunging the world into a catastrophic war between the Dark and the Light. When a young boy with extraordinary powers emerges, fulfilling the first half of the prophecy, will the forces of the Light be able to keep the Dark from corrupting the boy and destroying the world?
An extraordinary translation from the Russian by noted translator Andrew Bromfield, this first English language edition of Night Watch is a chilling, engrossing read certain to reward those waiting in anticipation of its arrival.
Customer Reviews:
Innovative and refreshing.......2007-10-03
First, a review for those that want to take the book after watching the movie(s): do it. If you liked the movies, you'll probably like the book even more - the narration is much more coherent, the events are much less chaotic and the character motivations seem better sketched.
Now, a general review: this book is generally put in the fantasy genre. That means many readers might reach for this book expecting some sort of "Harry Potter in Moscow", as I've read in one of the reviews here. This is NOT it. The fantasy setting here is more of a narrative device than a real dedicated setting. For those of you that have read Bulgakov's "Master and Margerita", you'll come to recognize the device quite clearly - it's virtually the same feel, but in recent-day Moscow instead of the early communist-times one.
Lukyanenko has done something quite impressive - he's written a book about a typical Russian person, who seems special to the reader because of his involvement in the epic struggle between Light and Dark. But this is just a ruse - the struggle is nothing but epic, it is more alegorical then literal. One of the reviews here was very critical on the book, saying that the action didn't progress anywhere, that all of our hero's deeds turned out to have changed nothing in the greater view of things. This is not a mistake by the author, it's the intended effect. That's exactly what the book is supposed to present.
Don't be fooled - this is not yet another fantasy novel, not an epic fantasy one, nor a typical urban fantasy one. This is not a fantasy novel at all. This is a book about normal people, everyday choices, everyday lives. It just seems much more interesting when presented in an imaginative fantasy setting. And it is this combination of excellent worldbuilding and great narration that gets this book five stars.
enraptured.......2007-09-21
i picked up this book and couldnt put it down again! a most amazing author and story. he manages to write an unsaid plot and leave a silent ending that is like and explosion of possibity threads in a certain direction. a true inspiration.
Liked it!.......2007-09-15
Entertaining, engaging vampire novel from Russia, first of three. Definitely more comprehensible than the film! I liked this book- Anton, the narrator, is sympathetic and likable and I enjoyed following his adventures in the intrigue-filled world of vampire-Moscow. As someone who does not read a lot of scifi or vampire novels I appreciated that it wasn't very violent
Fantastic and Different.......2007-09-13
The two things that worked the best for me when reading this novel were:
1) Rather than a cliche' Battle between good and evil, this is about a precarious truce between the two and how both sides fight to maintain that truce while still trying to get ahead.
2) The setting of modern Moscow as the backdrop to this epic. The author skillfully paints the setting and makes Moscow almost a character on its own. For someone who has never read a foreign book, this made the already great storyline fantastic and made me feel familiar with a city that's 1000s of miles away simply because the author writes about it like its his own backyard, not as if he's a tourist. That works wonders for the credibility of the story.
I do not like that it is called a horror. While werewolves and vampires might be classic pieces of the horror genre, this is most definitely a modern fantasy epic. Think Mage the Ascension more than Bram Stroker and you've got the idea.
I recommend this book for fantasy readers like myself who don't read much anymore and really want to try something that's familiar yet new. I look forward to reading the entire series!
Very Good Book.......2007-09-13
A very interesting and creative book. It's not a typical vampire , werewolves, and witches type book. It has more of a story with a actual premise and it's a quick read.
Average customer rating:
|
Night Watches (Seafarers)
W. W. Jacobs
Manufacturer: David & Charles
ProductGroup: Book
Binding: Paperback
Jacobs, W. W.
| ( J )
| Authors, A-Z
| Horror
| Genre Fiction
| Literature & Fiction
| Subjects
| Books
General
| Horror
| Genre Fiction
| Literature & Fiction
| Subjects
| Books
20th Century
| British
| World Literature
| Literature & Fiction
| Subjects
| Books
Contemporary
| General
| Literature & Fiction
| Subjects
| Books
British
| Short Stories
| Literature & Fiction
| Subjects
| Books
ASIN: 0712603352 |
Book Description
Dogs on board ship is a nuisance, said the night-watchman, gazing fiercely at the vociferous mongrel that had chased him from the deck of the Henry William; "the skipper asks me to keep an eye on the ship, and then leaves a thing like that down in the cabin."
Download Description
Dogs on board ship is a nuisance, said the night-watchman, gazing fiercely at the vociferous mongrel that had chased him from the deck of the Henry William; "the skipper asks me to keep an eye on the ship, and then leaves a thing like that down in the cabin."
Books:
- Financial Statement Analysis and Business Valuation for the Practical Lawyer, Second Edition
- Fund of Acct, Working Papers & Study GUI
- Fundamentals of Acct-Advanced-Wkg Papers & St
- Gaap Guide 1996
- Gaap Handbook of Policies and Procedures, 2000
- Gaap Interpretation and Application of Generally Accepted Accounting Principles, 1996 (Ed By Patrick R. Delaney (Et Al) (909p))
- Glencoe Accounting Advanced Course Chapter Reviews and Working Papers with Peachtree Guides
- Glencoe Computerized Accounting, Student Text-Workbook
- How To Start Day Trading Futures, Options, and Indices
- If You're So Brilliant...How Come You Don't Understand Your Accountant? The Essential Guide to Financial Management
Books Index
Books Home
Recommended Books
- Hands-On Guide to Video Blogging and Podcasting: Emerging Media Tools for Business Communication
- Helen Keller
- Effective Writing: Handbook for Accountants
- Electrical Machines, Drives and Power Systems
- Information Dashboard Design: The Effective Visual Communication of Data
- Geography of Nowhere: The Rise and Decline of America's Man-Made Landscape
- History: Fiction or Science
- Business Law May 2001 Questions & Answers
- Global Finance and the Macroeconomy
- Fitzroy Dearborn Encyclopedia of Banking and Finance