Basic Accounting: The New Standard for Interactive Multimedia Learning (Crashcourse Series)

Customer Reviews:

Excellent Resource for Human Service Professionals.......2003-11-21

For human services professionals interested in establishing an effective quality control program, this book is very helpful. Published by Paul H. Brookes, it contains detailed information on how to structure performance standards, monitoring, and staff training.

Book Description

This book of experiential exercises was written to enhance the knowledge and skill base of human service managers of the various tools utilized in total quality management. Classroom role-playing, skill development and reflective or intuitive understanding of the material serve as the organizing framework for students to become proficient TQM administrators. This volume serves as a valuable complement to the authors' text TOTAL QUALITY MANAGEMENT IN HUMAN SERVICE ORGANIZATIONS, and if used together, they support a fully integrated approach toward effective integration of TQM in any human service organization.

Customer Reviews:

Superior training and college text with relevant exercises........1999-08-08

Gunther and Hawkins do excellent worik in reframing TQM into a human service perspective. Following a comprehensive overview of the principles of TQM the authors present actual cases of human service organizations utilizing TQM. the authors epilogue and guide for implementation are valuable adjuncts for any TQM initiative. This text is must reading for human service managers.

Total Quality Management in Human Service Organizations (SAGE Human Services Guides)

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Total Quality Management in Human Service Organizations (SAGE Human Services Guides)
Larry Martin
Manufacturer: Sage Publications, Inc
ProductGroup: Book
Binding: Paperback

Human Resources & Personnel Management | Industries & Professions | Business & Investing | Subjects | Books

Quality Control | Management & Leadership | Business & Investing | Subjects | Books

Total Quality Management | Management & Leadership | Business & Investing | Subjects | Books

Social Work | Social Sciences | Nonfiction | Subjects | Books

Hospital Administration | Administration & Policy | Medicine | Subjects | Books

All Titles | Qualifying Textbooks - Fall 2007 | Stores | Books

Business & Investing | Qualifying Textbooks - Fall 2007 | Stores | Books

Medicine | Qualifying Textbooks - Fall 2007 | Stores | Books

Nonfiction | Qualifying Textbooks - Fall 2007 | Stores | Books

Professional | Qualifying Textbooks - Fall 2007 | Stores | Books
ASIN: 0803949502

Book Description

Now that business, government, and other fields are embracing Total Quality Management (TQM) as their management philosphy, TQM may also hold the solution for problems that exist in human services organizations today. After a brief history of TQM, the author discusses the philosophy of management, quality as an organizational goal, the challenges of determining an organization's customers, and collecting and using customer quality data. He also describes how to achieve quality improvement through teamwork and shows how to use brainstorming, cause and effect diagrams, check sheets, and pareto analysis. Among the other topics examined are contractor involvement, training top management personnel, training middle managers and staff, and selecting an implementation strategy. All the examples used in this volume are drawn from the fields of public administration, gerontology, public health, and management of nonprofit organizations. Total Quality Management in Human Service Organizations is a good "backgrounder" for human service administrators and organizations prior to undergoing a more detailed agency discussion of, or training in, TQM. It is also of great value to students and faculty in social work administration programs who are interested in the basics of TQM.

Total Quality Management in Human Service Organizations: Toward the 21st Century (Springer Series on Social Work)

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Total Quality Management in Human Service Organizations: Toward the 21st Century (Springer Series on Social Work)

Manufacturer: Springer Publishing Company
ProductGroup: Book
Binding: Hardcover

General | Business & Investing | Subjects | Books

Quality Control | Management & Leadership | Business & Investing | Subjects | Books

Social Work | Social Sciences | Nonfiction | Subjects | Books

General | Psychology & Counseling | Health, Mind & Body | Subjects | Books
ASIN: 0826193404

Waking up the organization to internal customer service: A practical guide for measuring and improving human resources and other internal services

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Waking up the organization to internal customer service: A practical guide for measuring and improving human resources and other internal services
Andrew S Bargerstock
Manufacturer: Vanguard Resource Group
ProductGroup: Book
Binding: Unknown Binding
ASIN: B0006PEQ5Y

Waking up the organization to internal customer service: Tools to measure and improve human resources and other internal services

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Waking up the organization to internal customer service: Tools to measure and improve human resources and other internal services
Andrew S Bargerstock
Manufacturer: Jacob-Cameron Pub. Co
ProductGroup: Book
Binding: Unknown Binding
ASIN: 0963955756

Book Description

For 17 years readers have turned to Storey Books for advice on raising animals. Our Modern Way series of six books has sold more than 1,000,000 copies. In an effort to provide readers with the best how-to animal books on the market we are completely updating all six Modern Way titles and reintroducing them as part of our Guide to Raising series.

Written by experts, these guides give novice and experienced livestock farmers all they need to know to successfully keep and profit from animals. Each book includes information on selection, housing, space requirements, breeding and birthing techniques, feeding, behavior, and health concerns and remedies for illness. The books also address the business of raising animals -- processing meat, milk, eggs, and more. The authors were chosen not only for their expertise but also for their ability to explain the ins and outs of animal husbandry in an inviting and authoritative manner.

Whether readers are ready to start an entire herd or flock or are considering purchasing their first animal, Storey's Guide to Raising series offers vital information; each book is an indispensable reference.

Customer Reviews:

Great 4-H help........2005-10-14

My county is using this book with our 4-H Poultry project. It is great and very helpful for the kids and their parents.

The book is a no-nonsense, fact-filled resource........2003-07-01

I have a homestead in Peru (near Cusco / Machu Picchu). I wanted to raise my own meat; thus I bought a dozen chicks. As life dictates they grew and the day came for eating. I gave the first chicken to my housekeeper to kill and clean. She smothered the poor bird by holding its beak closed and plugging the nostrils. The suffocation process took about two struggling minutes. Not a good way to kill a bird, I thought. The second chicken was given to my hired hand, and he killed the bird by stretching its neck three times. Yes, a better method, but really, what do the professionals recommend? Thus, I initially bought "Storey's Guide to Raising Poultry", to find the most humane way to kill poultry.

The book is a no-nonsense, fact-filled resource. Written for those who are serious about raising poultry (chickens, turkeys, ducks, geese, game birds and other poultry). Written by a professional poultryman, the book covers nutrition, disease, immunity, housing, breeding and management in a comprehensive manner.

The writing is clear, terse and complete. The diagrams and drawings are good. The book has a superb index, along with a good glossary, a list of associations, an appendix that gives you sources of supplies and equipment, and much more.

The descriptions of the breeds of poultry could be better. The one paragraph given to various breeds is inadequate for those who are unfamiliar with breeds (Wyandottes, Australorps, Araucans etc.). The feed section is bias towards commercially packaged feeds, and gives little to no information on homemade mashes. In Peru, we must make our own mash, or go without.

All-in-all, Storey's Guide it is a lot more book than I initially needed. But, after reading through the book, I was both impressed and intrigued enough to consider raising other types of poultry. Hum, maybe turkeys are next. I did use Mercia's recommended method for killing chickens (sever the jugular and insert knife for debraining) and must confess that killing a chicken, regardless of the methodology, is not my preferred hobby. Strongly Recommended

If you only get ONE book for your poultry Library, THIS ONE.......2002-03-10

I picked this up at the public library to skim over and take back but after having it for just one week, I must have my own copy. The wonderful knowledge that is presented in easy to understand directions from all aspects of poultry. The nice part is they have instructions how to build most any poultry equipment you might need and this would be great for anyone, especially home schoolers.
I am getting my copy.

Book Description

Driven by the electronics industry, electrochemical technology has rapidly evolved, finding increasing applications in microelectronics, batteries, sensors, materials science, industrial fabrication, corrosion, microbiology, neurobiology and medicine. Electrochemical Microsystem Technologies provides an overview of the technological status; the development of micropatternings and micro-biosensors; and the applications of micropower with electrochemical microsystems. This book covers a wide spectrum of issues ranging from fundamental electrochemical processes to their applications in micro- and nanofabrication, microanalyses, microsensing, and their interaction with inorganic surfaces and biological systems. The editors provide comprehensive background to unique processes, such as the technological development of miniaturization, microfabrication, thin film deposition, etching, cleaning, planarization, and silicon processing technologies to introduce a wide range of applications in context. More than 40 internationally recognized industry, research, and medical experts provide insight on the current status and future trends in their fields. They also highlight the impact of applying electrochemical microsystem technologies on industries such as storage and packaging; microelectronics, sensors, and portable electronics; machining, polishing, anodization, and plating technologies in heavy industries; biosensing, biological implant technology, and neurobiology; and cross-disciplinary integrated systems. Electrochemical Microsystem Technologies is a valuable reference for graduate/postgraduate students, technologists, and researchers working in the field of electrochemical technology.

Book Description

The book presents a thorough development of the modern theory of stochastic approximation or recursive stochastic algorithms for both constrained and unconstrained problems. There is a complete development of both probability one and weak convergence methods for very general noise processes. The proofs of convergence use the ODE method, the most powerful to date, with which the asymptotic behavior is characterized by the limit behavior of a mean ODE. The assumptions and proof methods are designed to cover the needs of recent applications. The development proceeds from simple to complex problems, allowing the underlying ideas to be more easily understood. Rate of convergence, iterate averaging, high-dimensional problems, stability-ODE methods, two time scale, asynchronous and decentralized algorithms, general correlated and state-dependent noise, perturbed test function methods, and large devitations methods, are covered. Many motivational examples from learning theory, ergodic cost problems for discrete event systems, wireless communications, adaptive control, signal processing, and elsewhere, illustrate the application of the theory. This second edition is a thorough revision, although the main features and the structure remain unchanged. It contains many additional applications and results, and more detailed discussion. Harold J. Kushner is a University Professor and Professor of Applied Mathematics at Brown University. He has written numerous books and articles on virtually all aspects of stochastic systems theory, and has received various awards including the IEEE Control Systems Field Award.

Amazon.com

The Victors is like a compilation of Stephen E. Ambrose's greatest hits, drawing heavily from his biography of General Dwight D. Eisenhower and several military histories that recount the events of the Allied push across the European continent in 1944 and 1945 from the frontline trooper's perspective. The narrative is vintage Ambrose, full of engaging yet workmanlike prose that conveys the epic scope of its subject while paying careful attention to the details of the often inglorious lives of the GIs. Eisenhower looms large over this book, but it's the ordinary soldiers and their experiences who give the story real life. Readers who have already dipped into the Ambrose library may find sections of The Victors redundant, but for those who want an adept overview of what Ike and his men accomplished, this is a great place to start. --John J. Miller

Book Description

A TRUE CELEBRATION OF HEROISM AND BRAVERY

From America's preeminent military historian, Stephen E. Ambrose, comes a brilliant telling of World War II in Europe, from D-Day, June 6, 1944, to the end, eleven months later, on May 7, 1945. The author himself drew this authoritative narrative account from his five acclaimed books about that conflict, to yield what has been called "the best single-volume history of the war that most of us will ever read."

Download Description

From America's preeminent military historian, Stephen E. Ambrose, comes a brilliant telling of the war in Europe, from D-Day, June 6, 1944, to the end, eleven months later, on May 7, 1945. This authoritative narrative account is drawn by the author himself from his five acclaimed books about that conflict, most particularly from the definitive and comprehensive "D-Day" and "Citizen Soldiers", about which the great Civil War historian James McPherson wrote, "If there is a better book about the experience of GIs who fought in Europe during World War II, I have not read it. "Citizen Soldiers" captures the fear and exhilaration of combat, the hunger and cold and filth of the foxholes, the small intense world of the individual rifleman as well as the big picture of the European theater in a manner that grips the reader and will not let him go. No one who has not been there can understand what combat is like but Stephen Ambrose brings us closer to an understanding than any other historian has done." "The Victors" also includes stories of individual battles, raids, acts of courage and suffering from Pegasus Bridge, an account of the first engagement of D-Day, when a detachment of British airborne troops stormed the German defense forces and paved the way for the Allied invasion; and from Band of Brothers, an account of an American rifle company from the 506th Parachute Infantry Regiment who fought, died, and conquered, from Utah Beach through the Bulge and on to Hitter's Eagle's Nest in Germany.

Customer Reviews:

Great Book! Very annotated/highly recommend/prompt shipping.......2007-08-23

A point of view seldom seen: the kids in the field who had to grow up very quickly. With a strong sense of duty and honor they lived up to their moniker, The Greatest Generation.

Not the best, but a good read nonetheless.......2007-03-20

Unlike his other works, DDay, Band of Brothers and Citizen Soldiers, which cover specific elements of the European theater, The Victors tries to cover the period from DDay through the fall of Germany. As always, Ambrose demonstrated why he was one of the best story tellers. Unfortunately, as his preface pointed out, this was put together from the research he had done on his other books.

If you are familiar with the three books mentioned in above, you will find a lot of overlap. I am sure he did some more original research for this, but the overall premise is very similar.

The over-arching theme of the Victors is that the allied success was due to the flexibility of the US troops, in particular the LTs and other NCO's, and the regular soldiers. Their determination and ability to adapt to the changing situations on the ground, the antithesis of the Germans, was what helped carry the war in the favor of the allies. He also spends the beginning of the book on Eisenhower. Ike is the other piece of the puzzle that, despite some mistakes and flaws, he credits with putting together the largest military campaign in history - Operation Overlord.

The only real criticism I would have is that the story line was somewhat disjointed. Stories are told seemingly for the sake of telling them, rather than having a real purpose. But I can overlook that since there is a lot of first person accounts that give the war a very human touch. And the stories you read about, make it very worthwhile.

Aside from that, it was an entertaining read, just like all of his other books. His admiration for the courage of that generation is clear. And his talent for telling a story certainly shines through. If you are interested in more detail, I would recommend reading DDay, Citizen Soldiers and Band of Brothers first. If you are simply looking to pass the time on the train, as I was, you will find the time passing along much more quickly.

I purchased the book at the Newark Penn Station Bookstore. I recommend the bookstore and the book.

The Victors.......2004-04-13

From the very beginning of the book I was enticed. I thought it was very well written and an enjoyable read. It includes stories and things I would have never expected. I thought the relationship between Marshall and Eisenhower was most interesting. I had not learned much about Marshall and Eisenhower's personalities. They were opposites yet worked very well together. Their relationship was based on trust. It is inspirational to hear of all that our soldiers went through during World War II. As someone looking back it helped me to better understand what went on and what the soldiers experienced first hand. I thought "The Victors" was a wonderful book and spanned over a good period of time. I would highly recommend it to others as a World War II informative book.

Fighting in the cold.......2004-02-10

This covers the European theater from D day to the end.
The futile battles of the Hurtgen forest are documented. A waste of men for nothing. We gave up our advantages of air power and tanks to fight in an impenatrable forest.
What struck me over and over, was what the men fighting endured.
The supply situation was what is was always in the military. Those in the rear get the gear. Those doing the fighting get the remains.
In the battle of the Hurtgen forest, during a visit by Ike, a company of Rangers complained to Ike about the lack of cold weather gear. He got the Rangers cold weather gear, but not the other thousands of men doing the fighting.
The same applied in the battle of the Bulge. The people in the rear out of the line of fire had waterproof, warm boots, and huge overcoats to keep warm. Those doing the fighting had summer uniforms, leather boots, and had to fight without benefit of fire to keep them warm, or get their food warm. The result was thousands of men with trench foot. The men went hungry a lot of the time due to impassible roads, so food supplies could not be brought up.
The men who endured this were heros.
Ike was the first to realize what Hitler was up to when the Battle of the Bulge started, and got Patton moving on a counterattack plan immediately, which succeeded.
Thanks to Steve Ambrose, the suffering of the men who did the fighting is documented.

Sort of a best of Stephen Ambrose.......2003-05-26

I have read most of the books by Ambrose and the material in The Victors is covered better in his other works. It isn;t bad, but the only reader who might find it interesting is someone who was looking to get into Ambrose's WWII works. Anyone else but the completists will probably not enjoy this book.

The Victors - Eisenhower And His Boys: The Men Of World War II

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The Victors - Eisenhower And His Boys: The Men Of World War II
Stephen E. Ambrose -
Manufacturer: Simon Publishing -
ProductGroup: Book
Binding: Hardcover
ASIN: B000NPKA9I

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The Victors : Eisenhower and His Boys: The Men of World War II
Stephen E. Ambrose
Manufacturer: Simon & Schuster Trade Paperbacks
ProductGroup: Book
Binding: Paperback
ASIN: B000OLXL9W

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The Victors Eisenhower and His Boys: The Men of World War II
Stephen Ambrose
Manufacturer: Simon & Schuster
ProductGroup: Book
Binding: Hardcover
ASIN: B000QGLROG

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The Victors Eisenhower and His Boys:The Men of World War II
Stephen E. Ambrose
Manufacturer: Simon and Schuster
ProductGroup: Book
Binding: Hardcover
ASIN: B000W4M6PG

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The Victors: Eisenhower and His Boys: the Men of World War II
Stephen E. Ambrose
Manufacturer: Simon & Schuster
ProductGroup: Book
Binding: Paperback
ASIN: B000N78MNW

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The Victors:Eisenhower and his Boys: the Men of World War II
Stephen E. Ambrose
Manufacturer: Simon & Schuster
ProductGroup: Book
Binding: Hardcover
ASIN: B000UUKPFU

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