Evaluating Training Programs: The Four Levels (3rd Edition)
Average customer rating: 4 out of 5 stars
  • Excellent Read
  • Too technical and not practical
  • A VERY IMPRESSIVE, COMPREHENSIVE, PRACTICAL, AND INFORMATIVE WORK.
Evaluating Training Programs: The Four Levels (3rd Edition)
Donald L Kirkpatrick , and James D Kirkpatrick
Manufacturer: Berrett-Koehler Publishers
ProductGroup: Book
Binding: Hardcover

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ASIN: 1576753484

Book Description

The "Kirkpatrick Model" for evaluating training programs is the most widely used approach in the corporate, government, and academic worlds. First developed in 1959, it focuses on four key areas: reaction, learning, behavior, and results. "Evaluating Training Programs" provides a comprehensive guide to Kirkpatrick's four-level model, along with detailed case studies that show how the approach is used successfully in a wide range of programs and institutions. The third edition revises and updates existing material and includes new strategies for managing change effectively.

Customer Reviews:

5 out of 5 stars Excellent Read.......2007-03-24

This is a good book for anyone who needs to have an advanced understanding of Level I,II,III and IV surveys. Dr. Kirkpatrick is an expert in data interpretation and this manual helps to get you down the right road. Excellent Read.

2 out of 5 stars Too technical and not practical.......2007-03-10

I was hoping that this book would help me create several evaluations for my training programs and I am sad to say it did not meet my expectations. The books fails to present in detail the requirements of each level of evaluations. Spend your money on another book with more practical guidelines.

5 out of 5 stars A VERY IMPRESSIVE, COMPREHENSIVE, PRACTICAL, AND INFORMATIVE WORK........2006-06-06

Offers an in-depth, how-to guide to evaluating training programs. The book distinguishes itself by employing a four-level approach to evaluation. The levels are:
- reaction of participants (customer satisfaction)
- learning (extent to which participants change attitudes, improve knowledge, and/or increase skill)
- behavior (extent to which change in behavior has occurred)
- results (outcomes that occurred as a consequence of program attendance).

The book includes detailed case studies, exhibits, research results, techniques and formulas for measuring success. The majority of chapters target specific types of programs, such as:
- training for nonexempt employees,
- developing supervisory skills,
- desktop application course,
- leadership training,
- leadership development
and many more.

A very impressive, practical, comprehensive and informative work.
Evaluating Training Programs: The Four Levels
Average customer rating: 4 out of 5 stars
  • Foundation for Evaluation
  • Important Reference Material For Training Careers
  • A Classic, "Must have" for every training & development pro
  • A Significant Classic
  • Should be part of any trainerýs basic toolkit
Evaluating Training Programs: The Four Levels
Donald L. Kirkpatrick
Manufacturer: Berrett-Koehler (Short Disc)
ProductGroup: Book
Binding: Hardcover

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ASIN: 1881052494

Book Description

A comprehensive step-by-step guide to evaluating training programs-from the creator of the "Kirkpatrick Model," the most widely used approach for evaluating training programs in industry, business, government, and academic institutions

Customer Reviews:

4 out of 5 stars Foundation for Evaluation.......2007-09-29

Where would a learning event be without smiley sheets at the end? Well, learning events be in a much better place if they follow the levels outlined by Donald Kirkpatrick decades ago. Kirkpatrick's Four Levels helps training teams and organizations understand that there are connections between good training and the success of a company.

Kirkpatrick outlines his four levels into satisfaction, knowledge, application, return on investment. By measuring each level, an organization better understands what to reinforce and use each level as leading indicators of success rather than just a piece of paper that gets scribbled on at the end of a class or learning event.

As I have reread this numerous times, I wish there were more about the transition from knowledge to application. It took many years to learn how to align the measurement and behavior to anticipated application...but, then again, that would have taken away from my own learning experience. Read the chapters once all the way through, then use the book as a reference guide as you create each level yourself. It provides good reminders of why you are measuring and not just what to measure.

5 out of 5 stars Important Reference Material For Training Careers.......2003-08-19

I will get right to the point about this book. If you are in human resources and in charge of a training program, a Training Manager, or a Trainer, this is your training bible. If you want to move up in your company or are considering interviewing with other companies in this field, the things in this book will be part of the conversation, and if you dont know the key elements you will not be getting the job.

An excellent book that will educated you about training and all the peripheral details that may be just as important as the actual class you teach.

4 out of 5 stars A Classic, "Must have" for every training & development pro.......2003-07-08

Okay so this is an old and perhaps dated book, but it is still the definitive work on linking the training and development process to real knowledge, work performance, and business results.

Before Kirkpatrick (sometimes even today) Trainers and Training Managers would judge the effectiveness of a learning treatment by the opinion of the learner ("Level One" Measurement)...you know, those silly little evaluation sheets where we are always asked such banal questions as: "Did you LIKE the course," or the obligatory "Do you FEEL smarter," and so forth. Most in the educational field also understood the need of testing the learner in order to validate knowledge (This is "Level Two").

But in this book old Don K. gives us the Third and Fourth levels of learning. Level Three: Basically, if you cannot empirically demonstrate that the learning experience translates well into behaviors on-the-job, AND provide perceived value for the company (a.k.a. "Level Four"), then it really does not matter how much you actually learned, now does it spanky!?

As many might know, since the time of Kirkpatrick, ROI (Return on Investment) is now "the Fifth Level" of learning measurement. This ratio is defined as the Benefits of your learning program in dollars, Divided by the Total Cost of your program, Multiplied by 100, which gives you an ROI percentage. Anything over 100% suggests a positive return. Pffft! When will these so-called learning professionals learn to acount for the Net Present Value of cash?? I mean, even if you give a company a positive return because of your glorious learning management system, they still had to shell out massive capital upfront, right? So "Positive ROI" is not so easy as putting a dollar average on turnover percentages and then creating a ratio...

Anyway, please know that you simply have to understand the roots of Training ROI via Kirkpatrick before you can count yourself amongst the "Training Cognoscenti." : ) Enjoy!

5 out of 5 stars A Significant Classic.......2000-07-06

If you expect to interact with those in the training industry, you had best be armed with knowledge of Kirkpatrick's four-level model. For instance, if someone asks, "What are you doing about Level IV?" you need to come back with a robust response such as, "Well, we evaluate the impact of training by....". Kirkpatrick first presented his model in 1959 in a series of articles in the Training and Development Journal. In this book, the Godfather of training evaluation succinctly outlines his four-level model of training measurement: measuring reaction, measuring learning, measuring behavior, and measuring results. This book is an up-to-date enhancement of his model. It consists of corporate examples, which are always helpful, and survey templates. If you are looking for a model to increase training effectiveness, reduce cycle time of design and development of courses, or establish baselines, this is a good primer. I praise him for consistently encouraging formative evaluation. Less seasoned training professionals only conduct summative evaluation (Level 1-smiley sheets), but evaluation should not be seen as an event as much as a life-cycle process. The ISD process includes a formative evaluation approach, which is often over looked. If you read this book and measure all four levels, you will be on the right track to evaluation utopia.

If you are a serious evaluator or interested in calculating return on investment, a "must read" is Jack Phillips Return on Investment in Training and Performance Improvement Programs. Phillips expands Kirkpatrick's models to a fifth level, which is return on investment (ROI), and encourages ROI at Kirkpatrick's four levels, too. If you are interested in implementing Kirkpatrick's four-level model and/or ROI, you need to read Another Look at Evaluation Training Programs. This book is a series of "best practice" articles compiled by Kirkpatrick.

One final note: Keep in mind that Kirkpatrick's model is not the only one out there. For instance, there is: Kaufman's Five Levels of Evaluation, The CIRO (context, input, reaction, and outcome) Approach, Stufflebeams's CIPP (context, input, process, and product) Model, Alkins' UCLA Model, and The Phillips Five-Level ROI Framework. Choose a best-fit model that is based on your known organizational barriers and the decisions important to your stakeholders.

5 out of 5 stars Should be part of any trainerýs basic toolkit.......2000-06-27

This book should be in every instructional designer's or training manager's library. Kirkpatrick's four-level model of training evaluation is frequently referenced in the training literature and is the standard for evaluating the impact of training. It is part of the common language used in the training industry. This book is also an excellent primer for some of the basic issues involved in evaluating the effectiveness of training programs. It contains numerous case studies from actual training programs. Almost two-thirds of the book teaches through case studies.

The book also contains examples of data collection instruments and other evaluation tools that can be adapted for a trainer's own needs. I wish the first part of the book had been expanded to provide more explanation of the four levels before launching into the case studies. Kirkpatrick has edited another book, Another Look at Evaluating Training Programs, which contains articles by other evaluators who discuss many issues related to the Kirkpatrick model and provide further case studies.

There has been much interest in return-on-investment (ROI) in the training industry. Kirkpatrick cautions against confusing ROI with results; they are not the same. Financial return is just one of many possible critical success factors. The focus on ROI can even mask true business results that encompass more strategic factors and involve a larger time frame than is typically analyzed in ROI analysis. Nevertheless, the reader may want to look at Return on Investment in Training and Performance Improvement Programs by Jack Phillips.

Closing the Literacy Gap in American Business: A Guide for Trainers and Human Resource Specialists
Average customer rating: Not rated
    Closing the Literacy Gap in American Business: A Guide for Trainers and Human Resource Specialists
    Edward E. Gordon , Judith A. Ponticell , and Ronald R. Morgan
    Manufacturer: Quorum Books
    ProductGroup: Book
    Binding: Hardcover

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    ASIN: 0899306217

    Book Description

    For the first time, a user-friendly handbook has been written on America's workplace "literacy gap". Work Force Education has become the quintessential human resource issue of the 1990's. Its impact is now felt by more than 80 million adults, and carries an annual $300 billion price tag in lost employee productivity. This unique book offers readers a complete review of past, present, and future adult literacy programs. It provides essential context on how this training/educational issue "suddenly" appeared. Also considered are how current programs consistently fail to close an ever-widening workplace education gap. The book does not talk around potential solutions. Instead, it gives practical, real-life case study examples, from successful on-site company programs conducted by the authors. A blueprint is outlined on how to offer Work Force Education for any business large or small. This book will provide insights to senior executives, human resource/training and development managers, or adult educators. They will obtain a clear understanding of how to organize a multi-level, cost-justified Work Force Education program that meets America's 21st century international productivity requirements.

    Years of Struggle The Farm Diary of Elmer G. Powers 1931-1936
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      Years of Struggle The Farm Diary of Elmer G. Powers 1931-1936
      Grant & Purcell
      Manufacturer: Iowa State, 1977
      ProductGroup: Book
      Binding: Paperback
      ASIN: B000K7DPVY
      Years of struggle: The farm diary of Elmer G. Powers, 1931-1936
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        Years of struggle: The farm diary of Elmer G. Powers, 1931-1936
        Elmer G Powers
        Manufacturer: Iowa State University Press
        ProductGroup: Book
        Binding: Hardcover

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        ASIN: 0813806003
        Years of Struggle: The Farm Diary of Elmer G. Powers, 1931-1936 (Iowa Heritage Collection)
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          Years of Struggle: The Farm Diary of Elmer G. Powers, 1931-1936 (Iowa Heritage Collection)
          H. Roger Grant , and L. Edward Purcell
          Manufacturer: Iowa State Pr
          ProductGroup: Book
          Binding: Paperback

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          ASIN: 0813805996

          Extragalactic Globular Cluster Systems: Proceedings of the ESO Workshop Held in Garching, 27-30 August 2002 (ESO Astrophysics Symposia)
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            Extragalactic Globular Cluster Systems: Proceedings of the ESO Workshop Held in Garching, 27-30 August 2002 (ESO Astrophysics Symposia)

            Manufacturer: Springer
            ProductGroup: Book
            Binding: Hardcover

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            ASIN: 3540404724

            Book Description

            Dramatic progress is a trademark of the recent study of globular cluster systems. Considerations about the formation and evolution compose the first chapter, followed by a chapter on young star clusters. Then come four chapters reviewing the globular cluster system of early-type, late-type and dwarf galaxies, as well as of groups of galaxies. One chapter is dedicated to stellar population models and their applications to the field. Finally a chapter reviews the kinematics of galaxies derived from globular cluster systems and another their role in the context of galaxy formation and evolution studies. As a whole, the book gives an up-to-date view of the field at the beginning of the new decade, which will without doubt again bring significant progress in our understanding of globular cluster systems and galaxy formation and evolution.

            The Nautical Almanac for the Year 2002
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              The Nautical Almanac for the Year 2002

              Manufacturer: Dept. of the Navy
              ProductGroup: Book
              Binding: Hardcover

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              ASIN: 0160506476

              Book Description

              Produced jointly by Her Majesty's Nautical Almanac Office, RoyalGreenwich Observatory and the United States Naval Observatory. Printed separately in the United Kingdom and in the United States. Presents data for use in astronomical navigation at sea. Includes Jupiter, Saturn, selected stars, our Sun, our Moon, twilight, Sunrise, Sunset, Moonrise, and Moonset. Includes "Index to Selected Stars, 2002" and "Altitude correction tables for Sun, stars, planets" on a separate sheet.
              2002 Graduate Programs in Physics, Astronomy, and Related Fields
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                2002 Graduate Programs in Physics, Astronomy, and Related Fields

                Manufacturer: Amer Inst of Physics
                ProductGroup: Book
                Binding: Paperback

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                ASIN: 1563969920
                Africa & Madagascar: Total Eclipse 2001 & 2002
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                  Africa & Madagascar: Total Eclipse 2001 & 2002
                  Aisling Irwin , and Hilary Bradt
                  Manufacturer: Bradt Travel Guides
                  ProductGroup: Book
                  Binding: Paperback

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                  ASIN: 1841620157

                  Book Description

                  Twice in the early 21st century, southern Africa will play host to one of the world's greatest natural phenomena - a total solar eclipse. As darkness falls across the plains and cities, birds will flock to trees, flowers close their petals, insects commence their nightly hum and animals head for watering holes. Such is the fascination of a total solar eclipse that travelers from all over the world are already planning visits to Africa for both June 2001 and December 2002. This guide will ensure that you make the most of your eclipse trip. The Bradt Africa & Madagascar Total Eclipse 2001 & 2002 contains information on the best eclipse-viewing spots, accommodation choices, tips for independent travelers, essential weather information, what happens during an eclipse, eye safety, eclipse stories and mythology as well as highlights of each region. Each of the expert contributors to this guide has in-depth knowledge of the region or of eclipse-watching, ensuring that the information is interesting, useful and authoritative.
                  American Practical Navigator: An Epitome Of Navigation, 2002 (Pub)
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                    American Practical Navigator: An Epitome Of Navigation, 2002 (Pub)
                    Nathaniel Bowditch
                    Manufacturer: United States Government Printing
                    ProductGroup: Book
                    Binding: Hardcover

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                    ASIN: 0160511259
                    Annual Review of Astronomy and Astrophysics: 2002 (Annual Review of Astronomy and Astrophysics)
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                      Annual Review of Astronomy and Astrophysics: 2002 (Annual Review of Astronomy and Astrophysics)

                      Manufacturer: Annual Reviews
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                      Binding: Hardcover

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                      ASIN: 0824309405
                      Astronomical Almanac for the Year 2002: Data for Astronomy, Space Sciences, Geodesy, Surveying, Navigation and Other Applications (Astronomical Almanac for the Year)
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                        Astronomical Almanac for the Year 2002: Data for Astronomy, Space Sciences, Geodesy, Surveying, Navigation and Other Applications (Astronomical Almanac for the Year)
                        U. S. Naval Observatory
                        Manufacturer: Stationery Office
                        ProductGroup: Book
                        Binding: Hardcover

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                        ASIN: 0118873156
                        Astronomical Telescopes and Instrumentation 2002: High-Resolution Astronomy (Proceedings of Spie on CD-ROM)
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                          Astronomical Telescopes and Instrumentation 2002: High-Resolution Astronomy (Proceedings of Spie on CD-ROM)

                          Manufacturer: SPIE-International Society for Optical Engine
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                          Binding: Unknown Binding
                          ASIN: 0819446726
                          Astronomy 2002
                          Average customer rating: 5 out of 5 stars
                          • Awesome!
                          • Astronomy Magazine Calendar
                          Astronomy 2002

                          Manufacturer: Firefly Books
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                          Binding: Calendar

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                          A calendar of impressive pictures from space, presented in brilliant high resolution color. The pictures and daily diary of predicted celestial events were compiled by stargazing authority Terence Dickinson.

                          Customer Reviews:

                          5 out of 5 stars Awesome!.......2002-01-12

                          Glorious images that are a delight to see. Generous space on each day's block for notes. Good quality paper. We recycle the pages to wrap small items - striking giftwrap when the year's up.

                          5 out of 5 stars Astronomy Magazine Calendar.......2000-12-24

                          This is a great calendar for Astronomy buffs. The pictures and images are great, accompanied by detailed explanations of what they depict. The calendar itself includes not just the expected references to various holidays, but also references to various astronomical and celestial events (meteor showers, etc.), both current and historical. Highly recommended!
                          Astronomy 2002 (Hits on the Web)
                          Average customer rating: Not rated
                            Astronomy 2002 (Hits on the Web)

                            Manufacturer: Thomson Learning
                            ProductGroup: Book
                            Binding: Paperback

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                            ASIN: 0759307148

                            On This Hilltop
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                              On This Hilltop
                              Sue Hubbell
                              Manufacturer: Ballantine Books
                              ProductGroup: Book
                              Binding: Paperback

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                              ASIN: 0345373065
                              Release Date: 1991-09-24

                              Book Description

                              "I am a beekeeper, but I am also a writer, and some years ago I sat down at a typewriter to experiment with words, to try to tease out of the amorphous, chaotic and worldess part of myself the reason why I was staying on this hilltop in the Ozarks."
                              Why indeed? For Sue Hubbell, a former college librarian who moved to the country, found she spent much of her time digging manure out of the barn or trying to fix the rear end of the truck -- that is, in addition to the hay making, corn planting, bee swarming, vegetable gardening, tick picking, log splitting, chick hatching, truck towing, and snake alerts that overwhelmed her early days in her new home.
                              These essays from down on her Missouri farm are alight with mischief, poking gentle fun at city snobs, Ozark men, and Hubbell's own experience as an apprentice Ozarker. They also chart the first forays Hubbell made into writing. As she says herself, "They were the beginning of a writing life. One of several I have lived."
                              "A beautifully blossoming writer . . . Hubbell watches language as sagaciously as she eyes nature." -- Washington Post Book World
                              7 Titles By Loring - A Key to Many Doors - Swift Water - Hilltops Clear - High of Heart - With This Ring - I Take This Man - Beckoning Trails
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                                7 Titles By Loring - A Key to Many Doors - Swift Water - Hilltops Clear - High of Heart - With This Ring - I Take This Man - Beckoning Trails
                                Emilie Loring
                                Manufacturer: various
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                                Binding: Mass Market Paperback
                                ASIN: B000RFPVXE

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                                Multiple books shipped as one item for your convenience. Save on Shipping/Handling charges.
                                On This Hilltop
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                                  Sue Hubbell
                                  Manufacturer: Ballantine Books
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                                  Binding: Paperback
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                                  The Ultimate Guide to Surfcasting
                                  Average customer rating: 4.5 out of 5 stars
                                  • Primarily Casting
                                  • Great Book, But...
                                  • This could be a much better book
                                  • Great Book! Awesome Info!
                                  • Good book
                                  The Ultimate Guide to Surfcasting
                                  Ron Arra , and Curt Garfield
                                  Manufacturer: The Lyons Press
                                  ProductGroup: Book
                                  Binding: Paperback

                                  GeneralGeneral | Fishing | Hunting & Fishing | Outdoors & Nature | Subjects | Books
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                                  ASIN: 1585742996

                                  Book Description

                                  Casting distance is the key to successful surf fishing. In The Ultimate Guide to Surfcasting, Ron Arra - five-time winner of the United States surfcasting championship - reveals the techniques that made him a casting champion, and explains how to apply these skills under genuine fishing conditions on the beach, as well as on the tournament field. Arra fully explains techniques for the off-the-beach cast, the overhead beach cast, the modified pendulum cast, the light-tackle cast, and many more. The helpful recommendations for lure and rig selection, tackle, and tuning reels for maximum distance will help any surf fisherman to cast and fish with authority. With scores of step-by-step photographs of Arra in action, and clear descriptions of all the nuances of distance casting, The Ultimate Guide to Surfcasting will improve the casting and fish-catching potential of novice and veteran surfcasters alike. (6 x 9, 152 pages, b&w photos)

                                  Customer Reviews:

                                  5 out of 5 stars Primarily Casting.......2007-04-10

                                  I really enjoyed this book,even beyond the learning experience. I have been fishing all my life and yet never heard of this method of casting. The book is well written, mostly about the casting technique, but with his passion for surf fishing clearly displayed. You can cast further following his advice, if only from learning to examine what you are doing during every moment of a cast. Larry

                                  3 out of 5 stars Great Book, But..........2006-12-26

                                  This book has some great tips, but the illustrations are awful. Buy it and see for yourself. Or don't, I really don't care.

                                  1 out of 5 stars This could be a much better book.......2005-12-26

                                  Hopefully, Ron Arra will write another book with more competent guidance. He is a great surfcaster and fisherman, but there are problems with this disappointing book. The main shortcoming is dreadful illustration -- the pictures reproduced on cheap paper are photographed from the wrong perspective with the wrong lighting. The drawings are sparse. You simply cannot see the fishing rod and line position that are the subjects and purpose of the illustrations. Because the book is billed as "Complete Instructions for Longer Casting..." you would expect an A-B-C guide to surfcasting. Other useful information may be ferreted out of what reads more like edited taped interviews of fishing advice and yarns illustrating how to fish. That is not all bad -- you may learn a few tricks as you re-read this opposite-of-a-textbook. If one looks beyond the sparse drawings and bad pictures, one can garner some good tips that may come in handy. Two things learned from reading the book over and over, trying to absorb the wisdom therein: you can cast very far if you know what you are doing, and the Eastern Seaboard has some great surf fishing. I am in in the Pacific Northwest where surf fishing mostly results in tasty perch. I was hoping I might find some wisdom that would reveal there are bigger fish that prey on those perch in that very same surf. This is an East Coast book that needs serious revision. This is a little weird as Lamiglas in Western Washington State makes a terrific line of Ron Arra rods. They need to buy him a Washington fishing license and finance a few months of surf fishing research. I believe there is a hidden fishery that Ron Arra could uncover.

                                  5 out of 5 stars Great Book! Awesome Info!.......2005-11-28

                                  As a fisherman of nearly 20 years I figured there wasn't much more I could learn in the way of technique. After completing the first chapter I realized I was mistaken and continued through the book. I found the information to be extremely helpful and interesting just the same. With each new technique were photograph's displaying the step by step motions to help the reader grasp the concept and lesson. The visual aids were key! I wont say that after completing this book you'll be on a cable network fishing show, but it will improve the way you fish if you're looking to do that. Definately a first rate book!

                                  2 out of 5 stars Good book.......2005-11-24

                                  Reading the reviews before I received the book, I had plans of returning it unopened. Well curiosity got to me and I opened it and read quickly through it. #1 the print and pictures are too small. #2 the pictures are in black and white . #3..the book appears to be written in the 1950's. Read all the reviews here..and you'll know what you are getting!....The only plus thing is the reduction in the price..I would say the 12.00 price from amazon saves this purchase from being a total disaster. Don't get expressed shipping since it will make the total purchase price 23.00 which is too much for this book..

                                  Teach Yourself Chinese Language, Life, and Culture
                                  Average customer rating: 5 out of 5 stars
                                  • Excellent!
                                  Teach Yourself Chinese Language, Life, and Culture
                                  Kenneth Wilkinson
                                  Manufacturer: McGraw-Hill
                                  ProductGroup: Book
                                  Binding: Paperback

                                  ChineseChinese | Foreign Language | Dictionaries & Thesauruses | Reference | Subjects | Books
                                  ChineseChinese | Instruction | Foreign Languages | Reference | Subjects | Books
                                  GeneralGeneral | Instruction | Foreign Languages | Reference | Subjects | Books
                                  GeneralGeneral | Foreign Languages | Reference | Subjects | Books
                                  GeneralGeneral | Reference | Subjects | Books
                                  ReferenceReference | Reference & Tips | Travel | Subjects | Books
                                  GeneralGeneral | China | Asia | Travel | Subjects | Books
                                  GeneralGeneral | China | Asia | History | Subjects | Books
                                  Look Inside Travel BooksLook Inside Travel Books | Trip | Specialty Stores | Books
                                  Similar Items:
                                  1. The Chinese Have a Word for It : The Complete Guide to Chinese Thought and Culture The Chinese Have a Word for It : The Complete Guide to Chinese Thought and Culture
                                  2. The Chinese Language for Beginners. The Chinese Language for Beginners.
                                  3. Chinese Business Etiquette: A Guide to Protocol, Manners, and Culture in the People's Republic of China (A Revised and Updated Edition of "Dealing with the Chinese") Chinese Business Etiquette: A Guide to Protocol, Manners, and Culture in the People's Republic of China (A Revised and Updated Edition of "Dealing with the Chinese")
                                  4. Swallowing Clouds: A Playful Journey Through Chinese Culture, Language, and Cuisine Swallowing Clouds: A Playful Journey Through Chinese Culture, Language, and Cuisine
                                  5. Culture Shock! China: A Guide to Customs & Etiquette Culture Shock! China: A Guide to Customs & Etiquette

                                  ASIN: 0071407138

                                  Book Description

                                  Teach Yourself Language, Life, and Culture titles delve into the customs and ways of their featured countries, taking a respectful yet lively point of view. Topics include government, arts, language, work, leisure, education, festivals, and food. Each title explains the role of language in shaping culture and provides practical information for travelers. Find out about traditional Chinese medicine, English fish and chips, the Welsh red dragon, and even Christmas in Japan.

                                  Customer Reviews:

                                  5 out of 5 stars Excellent!.......2004-09-16

                                  This is a great introductory book. It gives overview of everything in China-food, language, history, customs, etc. I highly recommend it!

                                  Across a Broken Sky
                                  Average customer rating: 5 out of 5 stars
                                  • Inspirational
                                  Across a Broken Sky
                                  Terry Umphenour
                                  Manufacturer: Writer's Showcase Press
                                  ProductGroup: Book
                                  Binding: Hardcover

                                  Action & AdventureAction & Adventure | Literature | Children's Books | Subjects | Books
                                  GeneralGeneral | Literature | Children's Books | Subjects | Books
                                  FictionFiction | Emotions & Feelings | Social Situations | People & Places | Children's Books | Subjects | Books
                                  GeneralGeneral | Ages 9-12 | Children's Books | Subjects | Books
                                  GeneralGeneral | Issues | Children's Books | Subjects | Books
                                  ASIN: 0595790445

                                  Book Description

                                  Fourteen-year-old Karina couldn't believe the judge's verdict. She was being sent to an alternative school that taught students how to fly ultralight airplanes.

                                  Didn't the judge know Karina was the only survivor of a plane crash that killed her parents? Wasn't there something in the American justice system that prevented cruel and unusual punishment? How could she deal with her loss and the terrible nightmares that she would face if placed in such an environment?

                                  Karina had promised herself she would not cry, but now the tears flowed uncontrollably. What new nightmares lie ahead?

                                  Customer Reviews:

                                  5 out of 5 stars Inspirational.......2004-11-24

                                  From the book description: "Across a Broken Sky is an intense novel expressing the anger and emotions a young girl feels after surviving a plane crash that killed her parents."

                                  The story begins with Karina reliving the harrowing night that her family is killed in a small plane crash. As an orphan she is sent to America to live with an aunt and uncle. As the story develops, Karina finds herself enrolled in a school (by court order)that requires participation in flying ultralight airplanes. The author demonstrates a thorough knowledge of flying, although forcing a kid to learn flying seemed a bit much.

                                  The story is told is third person subjective viewpoint, giving the author a lot of room to use interior monologue with the lead character. This seemed appropriate, as the premise of the story deals with a young girl's survival and adaptation to a tragedy that has turned her world upside down. I was a little unsure whether this book was meant for adults or young adults. The issues of the young girl in trouble at school placed the book in the young adult category, but the writing level, word usage, and most of the dialogue, seemed to put it in the adult category. Either way, it is an interesting story and deserves more attention than it appears to be getting.
                                  Blue Skies and Broken Hearts: A Tour Across the Political Geography of Star Wars
                                  Average customer rating: 5 out of 5 stars
                                  • A Must Read for Every American
                                  Blue Skies and Broken Hearts: A Tour Across the Political Geography of Star Wars
                                  Joann Wypijewski
                                  Manufacturer: Verso
                                  ProductGroup: Book
                                  Binding: Hardcover

                                  NuclearNuclear | Weapons & Warfare | Military | History | Subjects | Books
                                  Arms ControlArms Control | Current Events | Nonfiction | Subjects | Books
                                  GeneralGeneral | Politics | Nonfiction | Subjects | Books
                                  GeneralGeneral | Political Science | Social Sciences | Nonfiction | Subjects | Books
                                  ASIN: 1859846726

                                  Book Description

                                  On September 11, 2001, a central critique of missile defence—that it will be futile against the lowest-tech and most likely type of attack against the United States—was brought home with terrible force. Yet the program continues, as it has in one form or another, regardless of political or material conditions, consuming $133 billion over the past fifty years. In a book that combines travelogue and technological assessment, political history and polemic, JoAnn Wypijewski visits some of the places where National Missile Defense lives a real life, where it is tested and researched, and where America's exercise of empire on earth meets its ambitions for space. Across the geography of missile defense—from Huntsville, Alabama, to California's Central Coast, to the cliffs of O'ahu, to Kwajalein atoll in the Marshall Islands—Wypijewski excavates a history of dispossession, of imperial fantasies made real. From the Marshall Islands, she presents pictures of an American suburb serviced by a slum, of some of the world's most sophisticated technology existing offshore from a cholera ward, of a native culture hammered for the sake of a military program that 'works' only to the extent that it keeps itself going. This is a story of Star Wars quite unlike any other. It argues that the system is best understood not through its expense, faulty tests or political machinations, but through its claims on space, in the history and lives of people on earth.

                                  Customer Reviews:

                                  5 out of 5 stars A Must Read for Every American.......2005-02-10

                                  While most critiques of the Star Wars missle defense system focus on its outlandish cost overruns and unfeasibility, Wypijewski goes much further, detailing missile defense as colonialist enterprise. While the cost of missile defense is an outlandish burden for the American taxpayer, it is death toll for the Marshall Islanders, who must bear the burden of this fantasy in their lives. We must all read this to see how it has come to pass, and then ask ourselves why such stories don't make the evening news.
                                  Gammalaw - Smoke on the Water - Screaming Across the Sky - Broken Country - To Waters' End
                                  Average customer rating: Not rated
                                    Gammalaw - Smoke on the Water - Screaming Across the Sky - Broken Country - To Waters' End

                                    Manufacturer: Del Rey
                                    ProductGroup: Book
                                    Binding: Mass Market Paperback
                                    ASIN: B000FJQNXY

                                    Product Description

                                    First 4 paperbacks in the Gammalaw series. Smoke on the Water - Screaming Across the Sky - Broken Country - To Waters' End

                                    Books:

                                    1. Facilitating Organization Change: Lessons from Complexity Science
                                    2. For the Common Good: Redirecting the Economy toward Community, the Environment, and a Sustainable Future
                                    3. Fundamental Methods of Mathematical Economics
                                    4. Fundamentals of Supply Chain Management: Twelve Drivers of Competitive Advantage
                                    5. Fundraising on the Internet: The ePhilanthropyFoundation.org's Guide to Success Online, 2nd Edition
                                    6. Generalized Method of Moments (Advanced Texts in Econometrics)
                                    7. Global Political Economy: Understanding the International Economic Order
                                    8. Hirohito and the Making of Modern Japan
                                    9. History: Fiction or Science? (Chronology, No. 1)
                                    10. Home Inspection Checklists: 111 Illustrated Checklists and Worksheets You Need Before Buying a Home

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